CallVU teams up with Banca Transilvania to boost mobile banking
It will give customers card control to block transactions or modify transaction limits.
CallVU
Top five banking activities best handled by digital self-service
In the era of digital transformation, banks must evolve, or customers will simply walk out of the branch for good.
The four personalities of digital transformation
Tech-obsessed, tech-active, tech-aware and tech-reluctant.
Are contact centre agents the new face of consumer banking?
The desertification of local banking is shifting the burden of live consumer interaction to contact centres. The question is: are your agents ready to become customer-facing bankers?
