Standard Chartered gets customer experience revamp with Avaya
The bank will implement the Avaya OneCloud Private solution.
Avaya
O-Bank goes all-digital with Avaya’s tech
US-based tech company Avaya says it has helped O-Bank to become “Taiwan’s first, all-digital, online-only bank”.
Financial services failing to provide omnichannel experience customer expect
While nearly all of large financial services firms say customer experience management is important, the reality is that they are only about half as good at it as customers expect them to be.
