PayTech


Mastercard, BofA Employing Bots to Enhance Customer Service

The rise of chat bots in financial services and payments continues with announcements this week from Mastercard and Bank of America that each company will be introducing similar technology. Mastercard is launching a bot for client banks’ and merchants’ customers and BofA’s bot, which it says is more of an “assistant” will service its banking customers.

RGCA Survey: Consumers Are Getting Smarter about Gift Cards

Consumers are getting savvy to the myriad ways gift cards can be used, given, stored and obtained. For example, though 46 percent of consumers surveyed still prefer to hand cashiers a physical gift card, nearly 14 percent would rather load, store and redeem gift cards using a mobile wallet, and 40 percent of respondents were amenable to using mobile or plastic methods, according to a survey released Oct. 24 by the Retail Gift Card Association.

Farm Credit Services of America digs Fiserv’s DNA for lending

Nebraska-based Farm Credit Services of America (FCSAmerica) has chosen Fiserv’s DNA core account processing platform to support its agricultural lending operations. After evaluating 20 systems, FCSAmerica selected DNA to replace its existing core system. Banking Technology understands the lender has been using Misys’ FusionBanking Loan IQ system for the last five years or so, for […]

Chinese tourism powers Verifone and Alipay payment partnership

Verifone is partnering with Alipay to enable retailers in North America and Europe to accept payments from Chinese tourists. According to Verifone, nearly 100 million Chinese consumers annually travel abroad and use Alipay to make purchases. This latest partnership follows quickly on Alipay’s deals with Zapper and Ingenico – both for the same reason as […]

Ecobank launches unified mobile app in Africa

Pan-African banking group Ecobank has launched its Ecobank Mobile App across the continent – the “first unified app delivered by any institution for use in 33 countries”. Ecobank says the app will give it the “scale and capacity” to achieve its target of attaining 100 million customers. Ecobank Group CEO Ade Ayeyemi says the app […]

Money20/20: Cordray Says CFPB No Foe of Fintech

Those seeking to innovate in the financial services sector might view the CFPB as more of an obstacle than a partner. But bureau Director Richard Cordray sees the consumer protection watchdog as very much a friend of fintech. During a keynote session capping the opening day of Money20/20 in Las Vegas, Cordray said the CFPB and regulated fintech providers can learn a lot from each other.

InComm Taps Mastercard Vet for Leadership Role

Matt Lanford will join Atlanta-based prepaid product and technology company InComm as senior vice president and general manager, overseeing its financial services team, effective Oct. 31. Lanford, who has held numerous leadership roles at Mastercard in the U.S. and in Europe, will take the lead in expanding InComm’s consumer-facing Vanilla brand of gift and GPR products.

Uber rides into Mexico debit card arena

Uber has teamed up with MasterCard and Mexico’s first online bank, Bankaool, to launch its own debit card. The latest deal is Uber’s ride deeper into the fintech space. It recently partnered with Standard Chartered to offer the bank’s credit cardholders cashbacks on Uber rides. The UberCard in Mexico is linked to a Bankaool bank […]

Ingo Money and Visa push B2C push payments

Ingo Money is teaming up with Visa again, this time to enable corporations, merchants, financial institutions and governments to make payments directly to more than 4 billion consumer prepaid, debit and credit cards, and mobile wallet accounts.

’Tis Almost the Time of Year for Gift Card Cheer

Here’s a shocker: Gift cards will be a popular item during the holidays and a bright spot for retail sales. New survey stats released Oct. 20 from InComm show that 95 percent of consumers expect to give two or more gift cards this year, a slight increase from last year.

Payments round-up: 21 October 2016

Jargon defeated. Unnecessary words deleted. A brief payments round-up. LeFinance, a division of Beijing-based tech firm LeEco, has partnered with the Stellar Development Foundation for cross-border payments on the latter’s blockchain network. The deal means Stellar expands into China. LeFinance will also use Stellar’s network to monitor credits for usage across their various devices and […]

Android Pay lands in Hong Kong

Google has launched its Android Pay service in Hong Kong with support for MasterCard and Visa cards. It works with cards from BEA, DBS, Dah Sing Bank, Hang Seng Bank, HSBC and Standard Chartered Bank in Hong Kong. Users can add multiple cards and Google says there’s no limit to how many can be added. […]

R3 and Ripple trial interbank cross-border payments

R3 and twelve of its blockchain consortium member banks have trialled Ripple’s Digital Asset XRP for interbank cross-border payments. Using XRP, Ripple says it can enable near real-time value exchange anywhere in the world, providing “liquidity on demand and reducing associated costs”. David Rutter, CEO of R3, says the prototype “paves the way for a […]

FDIC Study: Unbanked Rate Drops; Prepaid, Mobile on Rise

The number of households without bank accounts fell to its lowest level since the FDIC first began conducting its biannual survey in 2009. Seven percent of U.S. households were unbanked last year, according to the FDIC’s 2015 National Survey of Unbanked and Underbanked Households, released Oct. 20.

Banking Technology October 2016 issue out now

The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.

Payments round-up: 20 October 2016

Words cut. Time saved. A round-up of key events in the payments enclave. Azimo, the money transfer service, has launched a new version of its mobile app for Apple and Android users. On the iPhone, the app will allow users to transfer money through the voice-activated Siri system. Customers can transfer money by telling Siri […]

Payments app Circle launches in Europe

Payments services provider Circle has commenced its operations in Europe, starting with euro availability in Ireland and Spain. The expansion will enable people in the EU/EEA region to send and receive person-to-person (P2P) payments with native Euro support to friends and family within their countries and across borders instantly – with zero fees.

Challenger BFC Bank readies for UK launch

BFC Bank, a subsidiary of the Bahrain Financing Company money transfer group, has received authorisation from the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) as it finalises its launch as a UK bank. For its technology, BFC will be using an outsourced “bank in a box” version of ERI’s Olympic core banking system. […]

Wirecard Launches Prepaid—and Supervised—Mobile Payments for Teens

Wirecard AG and Orange have launched a parent-supervised, prepaid mobile payment service for teenagers called Orange Cash Jeune. Parents go online to create an account for their children who are younger than 18, signing up via the Web interface of Orange Cash before the app is installed on their children’s smartphones.

FIS Launches Mobile Payments Platform for Gas Stations

A new mobile payments platform from FIS aims to make shopping easier for consumers at gas stations and convenience stores. Called BuyWay, the technology “unites all points of contact within a transaction to deliver seamless, secure, personalized shopping experiences at thousands of gas stations and convenience stores across the nation,” FIS said this week.

Reports: Retailers Must Up Their Game to Compete in Apps Battle

Despite the 60 percent growth of mobile e-commerce to $120 billion in 2015 from 2014, many merchants are doing little to sway consumers to use their apps versus using a mobile browser, according to a Javelin study. Last year, consumers’ purchases via Web browser totaled $75.3 billion, while retailer apps accounted for just less than $47 billion.

Shake Shack Cooks Up Mobile Ordering Service

Experiments with mobile order-ahead continue to be on the menu for many companies in the fast-casual dining vertical, with popular burger chain Shake Shack launching a test run of the service this week as part of its first-ever app. At the moment, the order-ahead function only works at one Shake Shack location, in midtown Manhattan, which the company said will serve as a market test for the service before rolling it out to “additional markets.”

Online and Mobile Commerce: Fraud Products to Help Protect E-Commerce Channels

Online commerce accounts for 8.5 percent of all card transactions but 45 percent of fraud, according to Javelin Strategy & Research. As more transactions move to online and mobile channels, fighting fraud in those channels will become even more challenging. Discover Global Network discusses the latest fraud-prevention tools that offer protection without adding friction.

Interview: Kyle Ferguson, Fraedom’s CEO – on the road to Fraedom

Payments technology and expense management specialist Fraedom is on the journey to tap into the $110 trillion B2B market opportunity that remains untapped today. “If the technology is both powerful and intuitive, people will use it,” states Kyle Ferguson, Fraedom’s CEO.

Configo launches site to aggregate banks’ API portals

Fintech start-up Configo has launched a project to aggregate the API portals launched by financial players around the world. It is not commercial driven but is “just a small project to put everything in order”, says Yosi Dahan, co-founder and CEO of Configo.

Visa CEO Charlie Scharf Steps Down; Board Appoints Amex Vet Alfred Kelly

The desire to spend more time with family and the rigors of travel have compelled Charlie Scharf to step down as Visa Inc. CEO, according to an Oct. 17 announcement by the payments network. Replacing him is American Express veteran Alfred Kelly Jr., who was unanimously appointed by the board of directors.

Verifone Pumps up Mobile Payments at Gas Stations

Verifone said Oct. 18 that it had adopted and deployed a new mobile API standard designed to better tie together payment and loyalty applications for customers at gas stations and convenience stores.

In NFC Fight, Australian Banks Call Apple’s Security Claims ‘Baseless’

A group of Australia’s biggest banks have launched the latest salvo in their dispute with Apple over third-party access to the iPhone’s NFC hardware. In a joint filing to the Australian Competition and Consumer Commission (ACCC), the banks rebuffed Apple’s claims that they should not be allowed to collectively negotiate with the tech giant over making their own mobile payment apps available on iPhones.

US Bank finds geolocation innovation for anti-fraud

US Bank is offering a Visa-developed geolocation service, a new, opt-in technology integrated into the bank’s mobile apps that enable the location of a card transaction to be matched to the location of the user’s phone. By matching the location, US Bank says it can help ensure that transactions on customers’ cards are approved and […]

IbanFirst raises €10m and launches Banking-as-a-Service for SMEs

Payments firm IbanFirst has raised €10 million for its growth plans and launched Banking-as-a-Service (BaaS) for SMEs in Europe. IbanFirst offers an online multi-currency platform “in BaaS mode” – which it calls “an alternative to banks”. It was founded in 2013 by Pierre-Antoine Dusoulier (former head of Western Europe at Saxo Bank) under the name […]

Yes Bank goes biometric for payments

Yes Bank, India’s fifth largest in the private sector, has partnered with Lastmile.mobi to introduce the IRIS EMV POS solution. The device allows biometric authentication through iris scanning, and can act as a POS terminal as well as an ATM. Lastmile.mobi provides a cloud-based platform accessible by a biometric enabled mobile device. The solution integrates […]