Report: Three key strategies for customer experience success
In-depth industry report on customer experience, featuring expert insights from Mettle, HSBC & Northwestern Mutual.
In-depth industry report on customer experience, featuring expert insights from Mettle, HSBC & Northwestern Mutual.
FinTech Futures’ weekly news round-up.
The bank deepens its relationship with cloud hosting giant.
Without limits: The Barclays accelerator races ahead
Now, a few years on from what seemed like an unstoppable rise, things aren’t quite so rosy.
Divido’s Christer Holloman launches Fintech Finishers to raise D&I awareness.
Kuda completes the largest seed round in Africa.
The pay-off in building a bank for the future vs the short-term gains of playing it safe is worth every single bite.
“People think we just bought a load of start-ups and slapped our name on them,” says CTO.
Kaspersky researchers believe the malware is ready for a world tour.
Aussie businesses can now get loans from their local post office.
I decided I wanted to play a part in empowering women and other underrepresented individuals.
Real use cases for low-code and why using it for in-house development is a viable alternative to using third-party products.
Learn how effortless it is to transform your operations and take data processes to the next level.
The bank’s aim behind the new service is to create “one global account”.
Irish lender aiming to switch things up for its UK operations.
Spanish giant launches “BBVA C-fit” for its corporate banking division.
Country’s central bank wants “integrity, reliability, and security” from participants.
This shift in the function of bank branches has been underway for decades.
Starling, Curve and GoCardless are raising rounds in excess of $100m.
The two have joined with Thailand to promote commerce in Southeast Asia.
US regulator files lawsuit against Visa, accusing it of monopolistic tactics.
FinTech Futures’ weekly news round-up.
Any one of these layers may have its own technical architecture or even be a separate business.
Actionable insights and tested approaches to fighting account takeover fraud and mobile channel attacks.
Dutch bank forced to pull back on widespread CX changes after €140m already spent.
The figure brings Lloyds’s total cuts to 1,900 this year.
Fiserv EVP praises the credit union’s “commitment, dedication and efforts”.
“I recognised there was more that we could do, and my employer completely backed me.”
Service is the key to maximising the ATM value for the future.
Learn how you can re-evaluate your current operational set-up with a view to dealing with continued market volatility.
We use an analytics platform to figure out which UK banks are giving their customers the best service.
Featuring vacancies at Cleo, Monzo, OakNorth, and more!
“The opportunity to reduce our total cost of ownership was a key driver,” says bank.
Santander claims its UK app has 4 million monthly active users at present.
Private equity group plans to boost RegTech’s international footprint.
Technology vendor signs a selection of new clients.
Banrural has selected a host of Oracle systems and platforms.
With remote working, productivity may be up. But what about creativity and serendipity?
“The decline of branches is synonymous with decline of relationship banking,” says CPO.