State Bank of India keeps faith with UK
Despite Brexit “uncertainty” it has launched its UK subsidiary.
Retail Banking
CBA contrite over banking not going right
Systems now OK for Commonwealth Bank of Australia.
Brazilian challenger Nubank bags $150m funding
Taking on the big banks and making inroads in the credit card space.
None better than non-clients for Citi mobile app
It’s an open house as non-Citi clients can connect their accounts to app.
PayTech Awards 2018: recognising successful individuals and teams
Celebrating people that make things happen!
Banco BNI Europa unveils account opening via videoconference
Portuguese bank brings verve and vivacity to video world.
PSR turns focus to consumer protection and ATM survival
UK’s Payment Systems Regulator reveals its ambitions in annual plan for 2018/19.
Third of UK customers ready to trust tech firms with bank account
Customers happy to sign over access to their financial data to “trusted” tech companies.
Nesta offers £2.5m prize fund for fintech start-ups
Applications are open for next phase of its “Open Up Challenge”.
Banking systems go down at South Africa’s Standard Bank
Bank reported problems with its self-service channels.
Virgin Money’s digital bank edges to beta testing
Beta testing expected in the second half of this year.
BB&T banking systems go down
North Carolina-based organisation’s ATMs and digital operations affected.
OCBC Bank first in Singapore to launch voice-powered banking
“Hey Siri, what’s my balance?”
NatWest in AI driven “digital human” test
In advanced testing stage of a new AI prototype called Cora.
First Direct yearns to be markteplace king with artha pilot
Artha pilot using technology from UK-based web and mobile app Bud.
Lloyds preps for PSD2 with £3bn digital investment
Three-year strategy to bolster its digital capabilities – job cuts are included.
HSBC online and mobile banking goes down
UK not OK… as usual. Out for the count for a few hours.
Wirecard brings digital touch to ReiseBank’s bankomo app
Expanding collaboration by enabling users to top up smartphone account without minimum purchase requirement.
UK money platform Nudgg pushes to launch
Allows customers to view all financial accounts in one place and make direct comparisons.
Mashreq Bank harnesses Blue Prism digital workforce
Blue Prism integrates AI and automates dozens of processes across various business functions.
POPin’s video banking gets some love in LA-LA land
CalCom Federal Credit Union selects POPin’s interactive mobile video banking solution.
SGBL turns to Backbase for digital banking revamp
Lebanon-based Société Générale de Banque au Liban makes its choice.
Personetics AI fuels Tandem’s digital insights
Bank will use Personetics’ Cognitive Banking Brain for new offerings within its digital banking.
US challenger Marathon International Bank to join fintech race
Will cater for the Ethiopian American community.
Strangers in a Foreign Land: when incumbent retail banks “go digital”
It’s not practicality that makes banking in a foreign country hard. It’s bankers.
UK regulator reveals retail banking remedies
Overdraft warnings are one of the fixes brought in as part of CMA’s investigation.
Lloyds Bank cutting 930 jobs
Within its commercial banking, community banking, insurance, and wealth and risk management.
Santander and Ripple to launch blockchain-based consumer payments
Santander will launch DLT-based international payments for retail customers in Spain, Brazil, Poland and the UK.
Challenger bank Fiinu to put people before profit
Digital bank Fiinu plans to launch in early 2019.
Nationwide’s internet banking takes the night off
Night and day. Day and night. Whatever the time, you can’t be sure of UK banking.
ANZ CEO seeks better banking PDQ
Sends lengthy letter to staff urging restoration of customers’ trust in wake of commission on banking misconduct.
UK Open Banking crew call on Contego to verify you
Open Banking Implementation Entity wants help with identities.
Nationwide wide of the mark for UK open banking launch
Joins five banks in missing the deadline.
Are contact centre agents the new face of consumer banking?
The desertification of local banking is shifting the burden of live consumer interaction to contact centres. The question is: are your agents ready to become customer-facing bankers?
Banking Technology December 2017/January 2018 issue out now
In the eye of the storm we provide clarity.
Emirates NBD appoints chief digital officer, seeks fintech partnerships
Emirates NBD’s new chief digital officer is on the lookout for partnerships with fintechs.
Barclaycard building digital bank in US
Barclaycard is rebranding itself to Barclays in the US as part of its retail digital banking strategy in 2018.
TSB unveils new banking tech platform, Proteo4UK
“We have created a more digital, agile and flexible TSB,” stated Paul Pester, CEO of TSB, at the unveiling of the bank’s new technology platform, Proteo4UK.
Robots have got OCBC’s retail banking backend covered
Hey humans! Feeling down? Well let’s get down some more. OCBC Bank has launched two robots to enhance internal backend processing speeds in its retail banking secured lending (CSL) and finance teams. The robot attached to the CSL team assists with housing loan re-pricing. This includes processing time, which “has been almost entirely reduced” (i.e. […]
IberCaja turns to Meniga for personalised digital banking
Spanish bank IberCaja has implemented and integrated Meniga’s digital banking solution into its core systems for real-time customer data processing. According to Meniga, it is the first personal finance software provider that IberCaja has partnered with as part of its digital revamp. Victor Iglesias CEO at IberCaja, says the agreement is an “important milestone in […]
