Payments


Don’t Let Declines Ruin Your Customer Experience

With so many payment options available, it’s vital for merchants to have reliable technology and networks in place to ensure that transactions run properly and declines are kept to a minimum. But what are the most important steps for increasing the quality of acceptance across card types and brands? Discover Global Network offers some answers.

Stressing Accountability, Green Dot Proposes 1-Year Board Terms

After a year that saw activist stockholders call for more accountability and a shakeup in company leadership, Green Dot Corp. has unveiled a plan to make each member of its board of directors subject to annual re-election. The initiative calls for a change to the company’s certificate of incorporation to declassify all board seats. Currently, the board consists of three classes, with members of each class elected for three-year terms on a staggered basis, such that the terms of each class expire in successive years, according to the company.

Vantiv Names Top Trends for Banks in 2017

Fraud and fintech partnerships; big data and blockchain—all are among the hottest topics in payments—and will continue to be major forces shaping the industry in 2017, according to a new report from Vantiv Inc. The first installment of the payment processor and technology solutions provider’s Trends to Watch in 2017—focused on financial institutions—tabbed those four areas as especially important points of emphasis for banks in the New Year.

Digital Payment Growth in India Brings Initial Headaches

While digital payments providers have enjoyed significant boosts in transaction volume—some as much as triple-digits—since the government banned two popular currency notes, the uptick in digital payments also has led to online traffic jams and fraud, according to several news outlets.

WorldRemit and Xpress Money launch instant money transfers to Pakistan

Money transfer firms WorldRemit and Xpress Money have partnered to unveil a remittance service to Pakistan. Through Xpress Money’s agent partner network, WorldRemit customers will be able to make instant money transfers to be collected at over 9,500 cash pick-up locations all over the country – including major banks, Al Habib Bank, Bank Alfalah, Bank […]

Mastercard, Visa Team on Tokenization

Mastercard and Visa have joined forces in a bid to help fast-track the adoption of tokenization for mobile and online payments—and, eventually, payments via connected devices within the Internet of Things (IoT). A new partnership between the rival networks enables tokenized Mastercard payment credentials to be provisioned into Visa Checkout, and, in turn, tokenized Visa credentials to be provisioned into Masterpass.

Study: Mobile Payments to Reach $410.5 Billion by 2020 as M-Wallets Flood Market

A plethora of mobile wallets and payment apps are expected to flood the market in the next two years, and the sheer number of choices are likely to “confuse” many consumers, who ultimately might look to their financial institutions to be their mobile wallet provider, according to a recent report by Javelin Strategy & Research.

Fidor teams with Token for digital payments

Token, a Silicon Valley-based crypto-payment software provider, and digital bank Fidor have signed a memorandum of understanding (MoU) for digital payments. The MoU will see Token’s software made available within Fidor OS, its digital banking and open community middleware solution. Steve Kirsch, founder and CEO of Token, says its software enables banks to “call the […]

Solving the Shopping Cart Abandonment Puzzle

You can design your Website to be mobile-friendly, engage the right search engine optimization (SEO) strategy to attract eyeballs and create compelling content to engage consumers. But if your checkout process has inefficiencies, you could lose sales from customers who abandon their shopping carts—an outcome that is more common than one may think, and for reasons that could easily be avoidable.

PSR calls for crusade against payment scams

The UK’s Payment Systems Regulator (PSR) has started a co-ordinated industry-wide effort to tackle payment scams. The regulator today (16 December) published its response to a super-complaint issued by consumer watchdog Which?, about protection for people making authorised “push” payments. In its response the PSR outlines an approach that “will see regulators and industry commit […]

Citi and FIS get pally with PayPal

Citi and FIS have formed separate agreements with PayPal for Citi cardmembers and FIS linking payment cards. For Citi, its customers will be able to use their Citi Cards with PayPal – online, in-app and in store – in 2017. Terms of the agreement are not being disclosed. With this agreement, Citi says it is […]

CFPB Takes Aim at Accounts Marketed to College Students

Five months after Department of Education rules regulating financial aid disbursements went into effect, the CFPB released a report on Dec. 14 claiming that marketing deals between banks and colleges often promote financial products that lead to high overdraft and other fees. Meanwhile, industry observers note that overdraft—when permitted—requires students to opt-in and there are other ways to avoid fees.

PayPal Opens Wallet to Banks with Citi, FIS Deals

After reaching deals earlier this year with Mastercard and Visa to stop steering users away from paying with cards in favor of ACH, PayPal Inc. has struck pacts with Citi and FIS that will enable U.S. consumers to pay with bank-issued cards and accounts within the PayPal app for in-store and mobile purchases.

InComm Takes Tech to Target Australia POS

Atlanta-based prepaid product and transaction services company InComm is expanding its partnership with Target Australia from offering gift cards at Target’s online gift card store to launching point-of-sale technology in all 306 Target stores in the country.

Amex Bot Enhancement Enables Purchases on Facebook and Messenger

The expanded capability enables U.S. consumers and small businesses with OPEN cards, to add American Express card and billing information to their Facebook accounts. Once the information is added, cardholders can make in-game purchases and shop on business’ Facebook pages.

Cash Still King for P2P, Even Among Millennials

A recent study from VocaLink polled more than 5,000 U.S. consumers ages 18 to 35 on their payments behavior and preferences. And while the survey found that cash has lost ground to cards for most types of payments, it’s stubbornly clinging to the No. 1 spot when it comes to P2P.

Face the ace for NEC and Sumitomo Mitsui cashless payments trials

Tokyo-based IT provider NEC Corporation is conducting trials for cashless payment services using NEC facial recognition technology in co-operation with Sumitomo Mitsui Financial Group (SMFG), Sumitomo Mitsui Banking Corporation (SMBC) and Sumitomo Mitsui Card. The SMBC trials will continue to 30 January 2017, involving around 1,000 employees at the dining facilities of SMBC’s head office. […]

ACI Worldwide powers pan-European instant credit transfer scheme

ACI Worldwide has been named by EBA Clearing as one of the “frontrunner service providers” for the pan-European EBA SEPA Instant Credit Transfer Scheme (SCT Inst), due to go live in November 2017. The scheme will enable consumers and businesses to make euro credit transfers in real-time between accounts across an international area that will […]

Judge Tosses out Shareholder Suit Related to Home Depot Breach

Home Depot has scored a victory in the legal fight that followed the retail chain’s 2014 data breach. The retailer’s investors cannot sue its board of directors via a shareholder derivative suit, ruled a federal judge in Georgia, the home state of the chain.

EBA’s Proposed Guidelines Call for 2-Hour Notice of Data Breach

The European Banking Authority working with the European Central Bank has released a consultation paper on guidelines for payment service providers to follow in the event of security breaches. Among the suggested mandates is notifying authorities of an incident within two hours from the moment the breach is detected—that’s significantly faster than the breach notification requirements set to go into force next year, which mandate notice within 72 hours and applies to some U.S. companies.

Mastercard: Europe Not Immune to Unbanked Problem

More than 138 million Europeans do not have access to formal banking services, says Mastercard in a new report—news that could present an opportunity to prepaid providers and so-called “challenger banks.”

Fiserv Continues Notification Push with OBS Buy

Financial services technology provider Fiserv Inc. has reached a definitive agreement to acquire Online Banking Solutions Inc. (OBS), in a deal Fiserv said will bolster its cash management and digital business banking capabilities—and continues the firm’s recent focus on driving customer engagement via notifications.

Viewpoint: Combating Fraud with Teamwork

The IRS reports that there’s been a nearly 50 percent drop in fraudulent returns, and there has been significant progress in stopping fraudulent returns before refunds are ever paid, due in part to new information provided by industry and state partners.

Mastercard: Gift Cards Pack One-Two Punch during Holidays; In-Store Sales Still Dominate  

An “extremely strong” November for holiday shopping concluded with a “solid start” over Thanksgiving weekend, according to Sarah Quinlan, senior vice president of Market Insights for Mastercard. Although final holiday shopping data won’t be available until the end of the month, Quinlan spoke with Paybefore about how the shopping season is shaping up for retailers.

Irish E-Money License Could Make Facebook a P2P Force in EU

Facebook has received a key license that would enable the social media giant to bring its Messenger P2P service to Europe. The Central Bank of Ireland quietly granted an e-money license to Facebook Payments International Ltd. in late October, the company confirmed in a statement to TechCrunch, paving the way for the potential launch of Facebook’s Messenger-based money transfer service throughout the EU’s 28 member nations under passporting rules.

Chase Pay Bites into QSR Sector with LevelUp

Consumers with Chase Pay mobile wallets can now order and preemptively pay for their meals at quick service restaurants thanks to a deal with Boston-based LevelUp, Chase said. The deal, which comes as Chase expands its mobile wallet, promises to help make that payment technology more important for consumers, as the deal eventually will involve thousands of eateries.

M-Payments Deal Report: Apple Pay, WeChat, Starbucks and Square

Some of the biggest players in the mobile payments space have announced deals that could bring digital payments and gifting to more consumers around the globe. Starbucks will provide “social gifting” and payments to users of China’s WeChat messaging service, while Square will integrate its digital debit cards with Apple Pay, two recent developments that could boost the popularity of mobile payments.

BNY Mellon suffers payments glitch

BNY Mellon experienced problems with processing clients’ payments instructions – it blamed the issue on its connection to Swift. The problems were subsequently resolved.

Mobey Day Toronto: The disruption paradox

Teamwork triumphs in Toronto. The theme of collaboration between start-ups and the big players dominated day one of Mobey Day. While some in the fintech industry say they’re disruptive, it seems that’s no longer true as they all look to work together. At yesterday’s (7 December) sessions at the elegant Four Seasons Hotel in Toronto, […]