Standard Chartered plans to deploy a chatbot on its online and mobile banking platforms powered by Kasisto’s conversational artificial intelligence (AI) platform, KAI Banking. The chatbot will act as a virtual personal assistant to help clients manage money, make payments and analyse their spending, via conversations in English and other unnamed languages. The service will […]
A young woman has made plans to join a friend for dinner at a restaurant across town, and with a few clicks on a mobile device she sets her night in motion. Her go-to ride-sharing service has sent a car, she’s ordered a cappuccino from her favorite coffee shop – this one is free because she’s a loyalty member – and her social app pings her friend to let him know her ETA.
New research from Experian claims fraud is now the UK’s most common criminal offence, much to the dismay of thugs and hoodlums everywhere, reports Telecoms.com (Banking Technology‘s sister publication). The company’s Annual Fraud Indicator 2017 estimates the annual cost of fraud in the UK is £190 billion, exceeding the total gross domestic product of 148 […]
Payments Network Malaysia (PayNet), the national financial market infrastructure provider, will build Malaysia’s real-time retail payments platform (RPP) using ACI Worldwide’s UP Immediate Payments solution. RPP is an initiative to modernise the country’s infrastructure to all participants in the ecosystem, including banks, institutions, businesses, consumers and the government. PayNet resulted from the merger of Bank […]
France’s latest mobile-only bank, Orange Bank, has gone live on Backbase’s Omnichannel Banking Platform. Backbase says Orange is the only French bank to offer for free a service that provides real-time balances, mobile payments and a virtual adviser that is available 24 hours a day, seven days a week. Orange Bank was finally launched on […]
Barclays is trialling itemised digital receipts to its customers via a partnership with start-up Flux, a rewards and receipt platform. The upcoming trial will take place with around 10,000 users of the Barclays Launchpad app, its platform for testing new features with “real customers to learn more about how best to meet their needs”. Matty […]
Access to Information (a2i, an innovation lab supported by the Bangladeshi government), Bank Asia and Mastercard have signed a tripartite memorandum of understanding (MoU) to facilitate financial inclusion in Bangladesh by making digital payment services accessible countrywide through the Union Digital Centres (UDCs).
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.
We got a trilogy folks. Following the payments round-ups on 8 November and 7 November, here’s more paytech action. Features PayPal, NCR, Samsung, Scotiabank, Mastercard and Eftpos. It’s been offering cross-border payments in India for a decade, but PayPal has now launched domestic operations in the country as it looks to take on Paytm and […]
Africa is firmly in last place when it comes to the development of the digital society, unless you count the Antarctic, but looking towards the failures of other emerging markets might help things along, reports Telecoms.com (Banking Technology‘s sister publication). First of all you have to address the hurdles which Africa is facing. Firstly, the […]
Government intervention has been a hot topic all week at AfricaCom, and it doesn’t seem like there is going to be a resolution to the problem anytime soon, reports Telecoms.com (Banking Technology‘s sister publication). Of course there will always be a need to regulate any industry; commercial entities should not be left by themselves, they […]
Customers of TSB and Tesco Bank are now able to use facial recognition technology, Face ID, for mobile banking app and make payments. The new technology is exclusive to Apple’s iPhone X. Carlos Abarca, TSB’s chief information officer, says: “Providing customers with biometrics logon to their mobile banking, such as Face ID, means all of […]
Singapore’s OCBC Bank has unveiled the purchasing of health insurance plans via its mobile and internet banking channels. The bank says: “Typically, health insurance plans like critical illness, disability, hospitalisation and surgical are not sold via online channels as they require a health check-up to evaluate the applicant’s medical condition. However, with ‘Early Cancer Care’, […]
Just yesterday (7 November) was a payments round-up, but here’s more action from the lively paytech place. Features Apple, Coinsilium Group, UMT United Mobility Technology, Visa and even the Olympic Winter Games. Apple, which is rarely out of the news, has set up Apple Pay Cash for person-to-person (P2P) payments in Messages. This feature is […]
Libya-based Bank of Commerce and Development (BCD) has signed for Finastra’s front-end software to launch a new online and mobile banking platform.
ICICI Bank has unveiled India’s first voice-based international remittance service to enable non-resident Indians (NRIs) to send money to any bank in the country. With the new feature in its Money2India (M2I) app, an NRI customer can make a remittance to existing payees in India with a voice command to Apple’s virtual voice assistant, Siri. […]
A distinctly European feel in our latest payments round-up. Stars Facebook Messenger, the UK’s Payment Systems Regulator, Concardis and AliPay. The UK will be the first country outside the US to get the Facebook Messenger payments service. Messenger was launched in the US in 2015 and lets people transfer cash during any conversation within the […]
Not cash-strapped just backed. Our latest fintech funding round-up features Douugh, Choice Financial, Monzo and Smartkarma. All rise please. Banking (not baking) challenger Douugh has partnered with community bank Choice Financial to launch an integrated checking account and debit card. Choice has also made an investment to “support Douugh’s roadmap”, bringing the company’s total seed funding […]
Yolt, the money app backed by ING, has integrated with its first digital challenger bank, Starling Bank. Yolt says its aggregation functionality now enables Yolt users to view their Starling Bank account details and transactions alongside their other bank accounts, together in one place. Since launching in June 2017, Yolt states that its users have […]
Bank of Scotland, a subsidiary of Lloyds Banking Group, has launched a pilot artificial intelligence (AI) project – a virtual assistant for customers using the iPhone app.
France’s latest mobile bank, Orange Bank, is getting its mobile payment and banking services underpinned by Wirecard. The paytech vendor says it is providing “all the technical components integrated into the Orange Bank platform to manage their mobile payments”.
OCBC Bank’s retail and business banking customers can now log into the bank’s app via a selfie, if they use Apple iPhone X. The bank says it’s the first in Singapore to offer such biometric tech.
SoftBank has revealed plans to increase its stake in Sprint shortly after abandoning efforts to merge the US telco with local rival T-Mobile US, reports Light Reading (Banking Technology‘s sister company). The announcement came as the Japanese company reported a sharp increase in operating profits for the April-to-September period thanks to investment activities by its $98 […]
Wells Fargo has unleashed Greenhouse, a new standalone mobile banking app to help consumers manage their money and know where they stand financially. The app combines personal finance management (PFM) tools with Wells Fargo banking, offering “personalised” insights through artificial intelligence (AI). The bank says Greenhouse will be available in a limited, national pilot in […]
Revolut is building its own in-house processor, following a string of outages caused by its current third party provider.
Bar Harbor Bank & Trust has implemented new core banking software, Jack Henry & Associates’ Silverlake, provided on an outsourced basis.
London-based financial services provider Cashplus is making the bold move into the challenger bank ring by unveiling its next move: applying for a banking licence.
Tennessee-based Studio Bank has powered up in the US and selected Computer Services Inc (CSI) as its core and mobile banking technology provider. Studio, which filed its application to become Nashville’s “first newly chartered de novo bank in nearly a decade”, plans to use CSI’s NuPoint core processing solution for an omnichannel and “hyper-local” strategy. […]
Germany-based mobile challenger bank N26 will enter the UK market in the first half of 2018. According to N26, the UK is “one of the most advanced markets” in Europe in terms of digital payment methods. It says “non-cash payments and e-commerce are the accepted norm” and reckons there is a demand for a “fully-fledged […]
Cognitive analytics company Personetics has launched Personetics Act to offer banks a way to help customers repay their student loans ahead of schedule.
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
The customers of Lloyds, Halifax and Bank of Scotland have been affected by an online and mobile banking glitch that is preventing access to accounts or telling users they don’t have an account with the bank. The banks say their phone lines are back to normal, but online and mobile banking are facing “intermittent issues”. […]
French telecoms firm Orange has launched its delayed mobile-only bank as it looks to tap into its current customer base. As Banking Technology reported in January 2016, Orange outlined its plans for a new bank. While in April 2016, it made a significant stride in its mobile banking ambitions by acquiring a majority stake in […]
AsiaKredit, a Southeast Asia digital consumer lender, has unveiled pera247 in the Philippines – its data-driven consumer lending platform mobile app.
POPin Video Banking Collaboration is merging with BankOn Mobile Video by Financial Town to create “the first interactive mobile video banking solution” for credit unions, banks and other financial service providers in the US.
A report released last year by EY and major Singaporean bank DBS declared China the “undoubted centre of global fintech innovation and adoption”. And China isn’t the only Asian country making waves in the fintech sphere. Overall fintech investments in the Asia-Pacific region reached $10.5 billion in 2016 – the highest amount witnessed to date since 2010, according to CB Insights data.
Three of Australia’s largest banks, The Commonwealth Bank (CBA), National Australia Bank (NAB) and Westpac have partnered to create Beem – a new mobile peer-to-peer (P2P) payments platform.
Clydesdale and Yorkshire Banks (CYBG), through its digital banking service B, is launching new technology in November 2017 to enable customers to pay in cheques using its mobile banking app, B.
Brazilian fintech Nubank will soon be offering digital banking accounts in addition to its credit card business. The move will provide access to billpay, account-to-account transfers, and the ability to earn more in interest than is available with a regular savings account.
