Mobile


Report: Greater Input Helps CFPB Avoid Missteps (Sept. 24, 2013)

The Consumer Financial Protection Bureau (CFPB) is most successful when it solicits wide-ranging input before issuing guidance; when the agency doesn’t is when it could falter, according to a new report by the nonprofit organization Bipartisan Policy Center (BPC).

Visa Europe adopts BT’s managed network

Visa Europe’s decision to place its internal and external communications networks into the hands of BT will help the firm to realise economies of scale and offer a more efficient service to customers, according to Chris Pickles, Head of industry initiatives at BT.

Study: Young Consumers Ready for Mobile Payments (Sept. 19, 2013)

Younger consumers likely will lead the charge toward mobile payments ubiquity over the coming years, but they have certain expectations that must be met by providers who seek to harness that demand, according to a new report from payments processor Vantiv Inc.

Omnichannel: the new normal for retail banks

With customers expecting consistent service across all channels, banks must step up to the plate and streamline their processes when it comes to customer interaction. Using the omnichannel approach, they’ll also reap the rewards of better customer intelligence and a clear idea of how best to spend precious budgets.

Retail banking: underwriting the revolution

New technologies are transforming the consumer experience in retailing and in banking. For banks to remain relevant, they need to work with innovators, writes Paul Skeldon

Barclays builds on Pingit head start

Barclays is making a determined effort to capitalise on the two-year lead it has built up with its Pingit mobile payments application with two new applications intended to allow retailers to integrate mobile payments into their services.

Standard Chartered backs mobile wallets

Standard Chartered has launched a mobile wallet service targeted at corporate clients in Kenya. The service has been developed in partnership with Safaricom, which operates the mobile money transfer service M-Pesa. The bank hopes the deal will herald the start of a major drive to open up financial inclusion in emerging markets.

New Age of Bank-Technology Partnerships (September 2013)

The partnerships banks are forming with financial technology suppliers today look very different than routine client-vendor relationships of past decades, and one of the most interesting aspects of the trend is how both sides are transforming each other.

Capital One Exits Isis Mobile Wallet (Sept. 16, 2013)

Capital One Financial Corp. this week ends its trial run with the Isis Mobile Wallet, raising questions about what combination of payment cards Isis will have when the wallet officially launches later this year.

Zapp zeroes in on UK banks as mobile banking competition builds

Mobile payments specialist Zapp is expecting to sign up five of the six major UK banks within the next few weeks, following a deal with acquirer WorldPay, announced this week. However, the platform still has a long way to go to catch-up with rival Barclay’s Pingit, which has a significant head-start, having launched in February 2012.

Blog: Fraud Trends to Watch

By John Dancu, IDology Fraud? Oh no … couldn’t happen to me! Is that how you or your organization approaches potential fraud? Well … if it is, it might be time to take a closer look. In our recent “Fraud Report,” which polled senior executives from our customer base of financial service providers and companies […]

UK mobile payments held back by security and complexity

With only one in five UK consumers using their mobile to make payments, new research suggests that the technology is being held back by consumer fears over security, lengthy sign-up processes and problems making payments outside of individual schemes.

MasterCard, C-SAM Continue Global Wallet Initiative with Japan Launch (Aug. 29, 2013)

Aug. 29, 2013 MasterCard is joining with mobile payment technology provider C-SAM and mobile wallet service provider DNP to bring a white-label NFC-based mobile wallet service to Japan. The service will integrate MasterCard’s PayPass Wallet Services contactless payment technology with C-SAM’s mobile transaction platform and DNP’s mobile wallet services, enabling merchants to offer their customers […]

Fiserv Banks on Rise of Tablets with New Mobile Banking Service (Aug. 29, 2013)

Aug. 29, 2013 Financial services technology provider Fiserv Inc. is seeking to capitalize on the recent boom in tablet-based banking with a new turnkey mobile banking app specifically for tablet users. The Mobiliti: Tablet service is being offered to banks and credit unions, which can use the system to offer their tablet banking customers a […]

TSYS Inks Deal with Discover to Process In-Store PayPal Transactions (Aug. 26, 2013)

Aug. 26, 2013 Another element of PayPal Inc.’s in-store payments strategy fell into place today with the announcement that TSYS has inked an agreement with Discover Network to process PayPal transactions at U.S. brick-and-mortar locations as part of the PayPal in-store payment acceptance partnership announced last year with Discover. TSYS’s involvement will provide an expanded […]

Vodafone Expands Availability of M-Pesa (Aug. 26, 2013)

Aug. 26, 2013 Vodafone continues to expand availability of M-Pesa throughout India as it readies the launch of the money service in at least two other countries by the end of this year. As an expansion of its partnership with ICICI Bank, India’s largest private sector bank, M-Pesa is now available to consumers in Delhi, […]