UBank, a subsidiary of National Australia Bank (NAB), has launched RoboChat, Australia’s “first virtual assistant” for online home loan applications. RoboChat will guide customers through the online mortgage form by providing real-time input on questions like “what term do you offer on home loans?” and “do you offer redraws and how do they work?”. Lee […]
UK-based Yorkshire Building Society (YBS) has chosen Capriza’s platform to help improve its digital and mobile capabilities. The society will use the platform to let its customers connect and apply for its mortgages and savings accounts through mobile devices. Nick Mortimer, head of marketing and e-commerce, Yorkshire Building Society, says Capriza’s platform offers “very little […]
The “world’s first, regulated mortgage robo-adviser” Mortgage Gym will be launched in the UK in the coming months – offering online applications in 15 minutes. The service is regulated by the UK’s Financial Conduct Authority (FCA), is free and combines robo- and live-broker advice. Mortgage Gym says its network allows brokers to acquire customers independently, […]
Turkey’s largest bank, Isbank, has introduced a digital mortgage process where users can follow up credit pre-approval, the actual appraisal and overall credit process 24×7. In the bank’s “instant transaction” area, users’ mortgage applications are pre-approved within a “few seconds” and users can upload title deed images and pay the appraisal fee online to start […]
Ontario-based Alterna Bank says it has launched “Canada’s first and only end-to-end digital mortgage”.
Chase is planning to launch a new self-service mortgage platform for its 43 million digital users, and will allow customers to digitally track their application – from start to finish.
Target Group, a UK-based business process outsourcing (BPO) and software vendor, has purchased the operating business of Commercial First, a provider of commercial and residential mortgage servicing, due diligence and property valuations. Commercial First, also based in the UK, provides clients with services in the real estate lending market ranging from loan administration through to […]
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