Financial Services/Finserv


Lloyds, Halifax and Bank of Scotland hit by system outages

The customers of Lloyds, Halifax and Bank of Scotland have been affected by an online and mobile banking glitch that is preventing access to accounts or telling users they don’t have an account with the bank. The banks say their phone lines are back to normal, but online and mobile banking are facing “intermittent issues”. […]

Orange finally peels open mobile-only bank

French telecoms firm Orange has launched its delayed mobile-only bank as it looks to tap into its current customer base. As Banking Technology reported in January 2016, Orange outlined its plans for a new bank. While in April 2016, it made a significant stride in its mobile banking ambitions by acquiring a majority stake in […]

Case study: Piraeus Bank – e-branches

Stefanos Mytilineos, deputy general manager, digital business retail banking, branch network & deposits, Piraeus Bank Group, shares the bank’s experience of bringing full digital banking experience to brick-and-mortar branches.

Three reasons Asia is the perfect incubator for fintech innovation

A report released last year by EY and major Singaporean bank DBS declared China the “undoubted centre of global fintech innovation and adoption”. And China isn’t the only Asian country making waves in the fintech sphere. Overall fintech investments in the Asia-Pacific region reached $10.5 billion in 2016 – the highest amount witnessed to date since 2010, according to CB Insights data.

Avoid a bank branch nightmare this Halloween

Trick or treat! It’s Halloween and brands everywhere are using spooky season as a way to have some fun with customers. However, any ghoulish behaviour belongs firmly in the land of fun, and should not creep into everyday customer interactions

ING unveils new branch concept that “feels like home”

ING Belgium has opened doors to its first “client house” branch, which the bank describes as “a place where retail, business and private banking customers can walk in and enjoy a good coffee and receive personal service”.

Fintech funding round-up: 27 October 2017

Just when you thought there couldn’t be more; the latest stories from the fintech funding world returns for another round. Features Constellation, Credit Sesame and Jirnexu.

Map: fintech landscape

A very detailed map of the current fintech landscape, produced by VentureBeat, listing hundreds of companies in the banking, payments, investments, financing, insurance, infrastructure and enabling technologies verticals.

ITF to become “the world’s first fintech bank”

A new bank, Into the Future (ITF), is gearing up for launch in Hong Kong and Singapore. Among its investors is Jim Rogers, an American businessman based in Singapore and the co-founder of the Quantum Group of Funds (which he started with George Soros).

RBS reaches Landmark for mortgage valuation risk management

Royal Bank of Scotland (RBS) will adopt Landmark Valuation Services’ (formerly Quest) valuation risk model (VRM) service for its mortgage valuation process for both RBS and NatWest. Using property analytics and land and environmental data, VRM helps the banks to apply an automated valuation where the risks are considered “low”. Where a physical inspection is […]

SIBOS Interview: SOCGEN digital transformation and collaboration as business model

Pascal Augé, Head of Global Transaction and Payment Services, Société Générale, talks about the bank’s digital transformation project and collaboration as a business model. Follow us on Twitter @DailyNewsSibos Read all the latest news and views from Sibos 2017 online here or pick up a free print copy of Daily News at Sibos if you are […]

SIBOS Interview: SOCGEN – the impact of digital transformation

Bruno Prigent, Head of Societe Generale Global Securities Services, and Mathieu Maurier, Head of Coverage at Societe Generale Global Securities Services, discuss the impact of innovation and digital transformation in the securities services industry. Follow us on Twitter @DailyNewsSibos Read all the latest news and views from Sibos 2017 online here or pick up a free […]

JP Morgan Chase acquires WePay

JP Morgan Chase has acquired WePay, a California-based paytech firm, which will function as the payments innovation incubator in Silicon Valley for the bank.

Corporate banking: clear sky thinking

Swift’s global payments innovation (gpi) has taken giant steps towards solving many of the challenges corporates have faced with cross-border payments.

Blockchain: a world of possibilities

Amid the hype around distributed ledger technology and blockchain it can seem they are technologies looking for solutions. In the heavily paper-based business of trade finance, such technology looks promising and progress is being made elsewhere.

Sibos 2017: treasurers look to tech to untangle knots

Untangling the “knots” at global treasuries, especially with regard to bank maintenance issues around know your customer (KYC) and other compliance activities, was the theme of a corporate treasury session yesterday (18 October) at Sibos.