Digital


Seconds out for Monzo tech

Mobile-only challenger bank Monzo has been hit by tech issues for the second time this week. As Banking Technology reported on 6 March, payment outages caused major problems to cardholders and fintech services provides in the UK and internationally – and Monzo was one of the affected firms reporting issues with their payment processor. Today […]

Mobile wallet users want more incentives, new study says

Payments pundits for years have been saying consumers need incentives to use mobile wallets, and a new survey report from Auriemma Consulting Group has numbers to back up the claim. Paybefore (Banking Technology‘s sister publication) reports that a survey of 1,505 consumers found that 25% of those who have an eligible smartphone use mobile pay services.Those […]

Will 2017 be the year financial services improve their UX?

2016 has been a big year for user experience (UX). The web, as a whole, became easier to use, apps became more intuitive, and services became a lot more engaging and purposeful. But could the same be said for financial services? Perhaps…

Corporate One Federal Credit Union tests real-time payments with D+H

North American banking and payments tech vendor DH Corporation (D+H) is helping Corporate One Federal Credit Union move to real-time payments. Corporate One FCU is using D+H’s cloud-based testing environment to simulate connectivity to The Clearing House’s (TCH) real-time payments network.

Emerging payments hot topic on social media, Mastercard study finds

Consumers are expressing interest in and enthusiasm for emerging payment methods in their social media conversations, according to a new Mastercard report. Paybefore (Banking Technology‘s sister publication) reports that Mastercard’s fifth annual Digital Payments Study analysed more than 3.5 million public interactions in 2016 between consumers on social media channels – including Facebook, Instagram and Twitter […]

Dwolla seeks more dollars with repackaged services

Capping an approximately 18-month effort to pivot into a software-as-service platform for businesses, US payments firm Dwolla has repackaged some of its services into a pair of products and pricing structures. The company’s clients now can use Dwolla technology to enable same-day ACH capabilities or to move funds between bank accounts without having to do […]

Wirecard brings mobile payment app boon to Apple Pay in Ireland

Wirecard has launched its mobile payment app boon with Apple Pay in Ireland – and the app is “independent from any bank or telecom operator”. After the initial launch to the UK, France and Switzerland, Ireland is the fourth market where people can use boon with Apple Pay. Georg von Waldenfels, EVP consumer solutions with […]

Emerging Payments a Hot Topic on Social Media, Study Finds

Consumers are expressing interest in and enthusiasm for emerging payment methods in their social media conversations, according to a new report. Mastercard’s fifth annual Digital Payments Study analyzed more than 3.5 million public interactions in 2016 between consumers on social media channels—including Facebook, Instagram and Twitter—to glean insight about consumer attitudes toward new payment technologies worldwide.

The Monday mindset: 6 March 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week we welcome the views of guest writer Soumik Roy as he gives us the lowdown on electronic payments in India. India’s Prime Minister […]

Hellenic Bank to launch open APIs

Cyprus-based Hellenic Bank is readying the first project by its recently unveiled innovation lab – open application programming interfaces (APIs).

The big fight brewing over strong customer authentication

Late last year, Visa fired a volley – unlikely to be the last – over new rules that it and all providers of online transactions will soon need to follow as part of the EU’s revised Payment Services Directive (PSD2). It has some doom-laden predictions.

Banking Technology March 2017 issue out now

The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.

Atom Bank goes atomic with £113m funding plan

UK challenger bank Atom plans to raise almost £113 million in equity investment to support its ambitions for growth. As Banking Technology reported late last year, Atom opened for all customers in the UK. Its “invitation only” phase is over and people can download the Atom App, both in IoS and Android, and open an […]

Bots and biometrics: The Mobile World Congress shows the future of payments

Bots, biometrics and wristbands stood out as examples of payments innovation this week at the annual Mobile World Congress in Barcelona. Judging by the product releases and displays, the future promises to involve more use of fingerprints in payments, and technology that allows quick purchasing from social media, reports Paybefore (Banking Technology‘s sister publication). Payment bots […]

Bots and Biometrics: The Mobile World Congress Shows the Future of Payments

Bots, biometrics and wristbands stood out as examples of payments innovation this week at the annual Mobile World Congress in Barcelona. Judging by the product releases and displays, the future promises to involve more use of fingerprints in payments, and technology that allows quick purchasing from social media.

Silvergate Bank overhauls front-to-back office tech with FIS

California’s Silvergate Bank has implemented a suite of systems from FIS in a major tech overhaul – from a new core banking system to branch, digital and mobile banking, compliance and risk. The new core banking platform – FIS’s Horizon – will let the bank “streamline” its third party systems, such as account opening and […]

Mastercard and Getir power payments bot for Facebook Messenger

Mastercard has teamed with Turkish mobile retail firm Getir to use its bot for the “first” Masterpass payments in Facebook Messenger. Customers search for Getir (think “get here”) in Messenger, chat with the bot in a “natural, conversational way”, and make a payment with Masterpass. Getir says users can receive a ten-minute delivery from its […]

Mastercard makes global mobile payments go Qkr

Mastercard says it will significantly expand the scope and capabilities of its Qkr with Masterpass mobile payment service. Not only is the technology set to debut in the US and five other countries, but it will now integrate with retail software provider Oracle, reports Banking Technology‘s sister publication Paybefore. At the Mobile World Congress in […]

Bank for International Settlements issues analytical framework on DLT

The committee on payments and market infrastructures at the Bank for International Settlements (BIS), an international financial institution owned by central banks, has issued an analytical framework on distributed ledger technology (DLT) in payment, clearing and settlement.

First new clearing bank in 250 years enters UK market, ClearBank

As first reported by Banking Technology, there is a newcomer on the UK challenger bank scene, ClearBank. The bank has now gone on the record about its focus and strategy. ClearBank will be a bank for banks, FIs and fintechs, i.e. a clearing bank, offering customers access to UK payment systems and core banking technology to support current account capabilities.

Mobile: the banking industry’s biggest ultimatum

An app is no longer a “nice to have”. As consumers expect businesses to engage with them at the right time, in the right manner, and over the right channel, a bank’s mobile app will be a crucial first point of contact for many customers. But it’s important to remember that an app by itself is not some wonder-cure that will instantly give a financial organisation perfectly satisfied customers.

Santander employs IBM for employee digital boost

IBM’s MobileFirst for iOS apps will be used by Santander as the bank looks to revamp its digital banking services and help its employees work better. The custom-built, native apps made for iOS will be rolled out across more than 11,000 iOS devices, and will be used by Santander’s commercial network employees, including those supporting […]

Three US FIs in tech revamps

Credit Union of Southern California, Brazosport Teachers Federal Credit Union and Rosedale Federal Savings & Loan Association are undergoing tech modernisation.

Hiccup for HSBC online banking

HSBC’s online banking went down for several hours today (27 February) – with its business customers particularly affected. The bank tweeted about the issues earlier today. We're experiencing some issues with our online services, we're working to resolve this. Apologies for any inconvenience caused. — HSBC UK (@HSBC_UK) February 27, 2017 Customers trying to access […]

The Monday mindset: 27 February 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, our editor Tanya Andreasyan and deputy editor Antony Peyton look at what’s happened since they joined in February 2016. Like two Hollywood […]

Barclays’ banking takes weekend off

Customers at Barclays Bank suffered a worrying weekend due to problems with cash machines, debit cards and phone banking. At 2pm (UK time) on 25 February, Barclays become aware of the issues and advised customers to use other banks’ cash machines. The customers would probably have worked that out for themselves. Technical issues are affecting […]

Goldfields Money signs for tech overhaul with Rubik

Australia-based banking tech provider Rubik (soon to be acquired by Temenos) has signed a new client, Goldfields Money. Rubik’s CEO Iain Dunstan says one more new customer will be announced “imminently”.

Cybersecurity: computers or humans – where does the threat lie?

Digitalisation plays a key role in the fight against payment fraud. Yet Commerzbank’s cybercrime specialists in cash services show that even in this technologically advanced environment, security threats persist. Companies must take steps to ensure that human beings – as well as computers – are protected against crime.

RBS financial mess seeks digital redress

The Royal Bank of Scotland’s (RBS) poor financial results have led to its CEO calling for more cost reductions and a faster digital transformation. The bank reported an operating loss before tax of £4.08 billion for 2016 and an attributable loss of £6.95 billion, which included litigation and conduct costs of £5.86 billion, restructuring costs […]