Digital


Viber brings good vibes to Addiko Bank’s chat banking payments

Austrian banking group Addiko has unveiled chat banking for its customers – the “first ever” Viber-based financial transaction service available in Croatia. Called “Addiko Chat Banking”, it’s a digital banking service that, in partnership with Comtrade Digital Services and communication platform Viber, enables customers to directly communicate with the bank and make payments. Mario Žižek, […]

Zambian start-up Zazu plans to be digitally true

Zambia-based Zazu is readying for launch – as it targets being “Africa’s first digital-only bank” and offering a “more personalised solution” than a traditional bank. In November, it will launch with 1,500 prepaid debit cards. It wants to give these out to people who regularly use cards to make payments, so it can improve and develop […]

App it. The future of banking

This morning I was having breakfast with a colleague. I paid the bill, and he sent me his share of the bill using our Monzo app. Before we’d walked out of the café, the money was in my account. Simple!

Royal Bank of Canada pilots AI-powered finance guide

Royal Bank of Canada (RBC), with the help of Personetics Cognitive Banking’s applications, will deliver two new services this autumn that provide AI-powered financial guidance and an automated savings programme through the bank’s mobile app. The development follows on from last month, when RBC unveiled these two digital services – called NOMI Insights and NOMI […]

Google Gets into Digital Payments Fray in India

Google is expected to launch a mobile payments app in India next week. Google Tez, which means “fast” in Hindi will reportedly support Android Pay as well as the government-backed Unified Payments Interface and other consumer payment services including Paytm and MobiKwik.

Rabobank turns Big Brother with Dynatrace

Digital performance management company Dynatrace is working with Rabobank “to monitor the real-time experience of every customer and user for all services” at the bank.

Moneyou moves on millennials with Bankable platform

Moneyou, the digital consumer subsidiary of Dutch bank ABN Amro, has implemented UK-based Bankable’s Banking-as-a-Service (BaaS) platform. The service is now open to selected customers in the Netherlands. Moneyou provides savings accounts to more than half a million customers and says it is diversifying via Bankable’s multi-wallet and multi-card technology to launch a product portfolio […]

Infographic: banking in Europe 2017 – EBF facts and figures

European Banking Federation (EBF) has published its annual update on the banking sector in Europe. According to the EBF findings, staff numbers and branches in the European banking sector continued to shrink in 2016, while Eurozone deposits and loans grew slightly.

Come over to my Marketplace says Starling Bank

UK-based challenger bank Starling has gone live with its Marketplace, a new ecosystem of financial products accessible through its app. As reported in June, Starling said it would launch Marketplace at some point. This idea was first discussed back in April, when its developer portal went live. Now the marketplace is alive and kicking and […]

Santander revamps corporate client onboarding with Fenergo

Client lifecycle management (CLM) software vendor Fenergo has landed a deal with Santander Global Corporate Banking – to revamp its client onboarding process. Fenergo CLM will be rolled out to Santander’s operations in Europe, Asia and the Americas, across multiple business lines.

Instabank takes risk analytics to the cloud with Provenir

Instabank, a new digital bank in Norway, has implemented Provenir’s Risk Analytics and Decisioning solution. Delivered in the cloud, the system provides “a real-time, digital lending experience” for its Instabank’s customers, Provenir says.

Five steps, five minutes, €5 – KBC launches new mobile app for current accounts

KBC Bank Ireland has unveiled a new mobile app that allows customers to open, activate and use their bank account “at any time, within just five minutes”. The bank says this is “completely unique to the Irish market” and the app’s official launch follows months of development and testing with consumers. The app is available […]

Amazon’s Alexa speaks to US Bank customers

More than a year after Capital One unveiled the feature, US Bank customers still are among the first in the US to be able to complete banking tasks, such as checking an account balance or paying a credit card bill, by speaking a command to an Amazon Alexa device.

The future of cross-currency payments

The landscape of cross-currency (FX) payments is taking on a whole new look – creating challenges for corporate financial managers and the need for new banking solutions.

SolarisBank selects SIA to launch contactless payment cards in Germany

Banking platform SolarisBank has chosen Italy-based SIA to support the launch of new contactless debit cards and to contribute to the development of electronic payment solutions in Germany. SIA’s technology platform will manage the processing of transactions made using payment cards issued by the bank for its clients. The infrastructure, supporting the launch of new […]

WhatsApp mulls business revenue stream

Facebook-owned IM service WhatsApp reckons it might finally be able to make some money by charging businesses for clever access to their punters, reports Telecoms.com (Banking Technology’s sister publication). Apparently quite a lot of people already use WhatsApp around the world to interact with shopkeepers and other relatively simple business transactions such as placing orders, […]