Embedded insurance: a $3tn market opportunity, that could also help close the protection gap
All players should look carefully at this space and define strategies of “where to play” and “how to win”.
Customer Experience/CX & User Experience/UX
What the Fintech? Season one | Fintech Jail
Here’s a list of all the buzzwords in our What the Fintech podcast game, “Fintech Jail”.
Banks and bad actors: the race to digitally adapt
Financial services are far from reaching a “new normal”.
Personalisation: the Gen Z banking imperative
This generational cohort represents a lucrative target market for financial services institutions.
Fintech projections for 2021
Top five fintech trends to watch in 2021.
The music of embedded finance
Embedded finance is all about making the admin of life seamless, low-friction and invisible.
Omdia Universe 2020-21: Temenos recognised as a leader for digital banking platforms
Based on Temenos’ combination of market impact, solution capabilities, and customer experience.
E-book: Migration to cloud – your guide to delivering an intuitive customer experience
Learn how to transform the entire organisation with the migration to the cloud.
How can banks regain consumer trust?
Twelve years later and we’re now in the midst of another global crisis.
Banking Tech Awards 2020 hosted online by Tom Ward
Join comedian Tom Ward for the 2020 Banking Tech Awards. Broadcast online on 10 Dec, 3:30pm GMT and is free to attend.
How to improve CX without sacrificing security
Finserv is an area where many are turning to customer identity and access management (CIAM).
Typing authentication – the future of compliance
Cristian Tamas, TypingDNA’s co-founder and CMO, explains why he thinks the firm landed a PayTech Award.
Effectively combating fraud while staying user-friendly
The current cyber threat landscape, authentication methods and how the industry continues to fight back.
White paper: Low code development in banking and its role in high speed content-based services
How banks can make more strategic use of their content, developing applications at speed that transform services & user experiences.
The intersection of digital identity verification and customer empowerment
Mobile onboarding must deliver an experience that is secure and friction-free.
Banking Technology October 2020 issue out now
Educate, advocate, invest: It’s not enough for companies to pay lip service.
Getting ahead of the game in banking
The plethora of digital engagement platforms out there are really just very basic gamification platforms.
Personalised banking – delivering moments-based customer experience
Proven ways for banks to improve personalised experiences, withith insights from Forrester, PWC and Gartner.
PayTech Awards 2020 now on YouTube: celebrity host, comedy stand-up, winners and more!
Watch Zoe Lyons perform her stand-up and unveil the winning projects, companies and people of PayTech Awards 2020.
Five techniques for financial institutions to build and protect their digital reputation
How to protect the distinctive brand values that set you apart from the competition.
IDC Snapshot: Improving operational excellence and customer experience in retail banking
Organisations that have a common business and technology roadmap have had more success than those with separate plans.
IDC Snapshot: Establishing operational resilience to achieve customer excellence
The ability to simplify & streamline tech supporting important business services, leading to better customer outcomes.
NTT Ltd’s 2020 Global Customer Experience Benchmarking Report: the connected customer – delivering an effortless experience
What key business outcomes to focus on to provide a seamless and effortless CX journey.
How banks can balance UX and security amid a pandemic
How face-based biometrics and AI can deliver smooth digital onboarding and stamp out fraud.
2020 PayTech Awards hosted online by Zoe Lyons
Join our celebrity host Zoe Lyons for PayTech Awards 2020! Free broadcast on 10 September – everyone is welcome.
Banks need a single brain
Every bank needs a single brain to anticipate the needs, wants and quirks of every customer.
After divorce comes engagement for banks
For a bank to engage with a customer, they need to go beyond the initial request.
Stock trading apps are booming, but what about the education gap?
Are fintechs just “paying lip service” to education?
Emirates NBD’s challenger Liv moves to ‘super app’ status
The challenger said it had acquired more than 300,000 users.
Webinar: Streamlining manual processes amid COVID-19
Experts from Banco Santander, Foxit Software and Xendoo discuss digitising paperwork during the coronavirus crisis.
Your LP is your customer, that’s important to understand
Customers want fund managers to do the work for them.
Banking Technology July/August 2020 issue out now
Unlocking the benefits of open banking.
Why every company will soon be a fintech company
Why companies that have nothing to do with finance will get into financial services.
Cloud banking provider nCino files for IPO in US
nCino plans to raise $100 million in its IPO.
COVID-19: will fintechs crash, survive or get bought?
What can fintech firms do to ride out the storm?
Banking is moving to a dual core
I’m not saying that digital transformation is just a case of implementing a DBP.
Banking Technology June 2020 issue out now
Real-time payments and fraud: balancing customer relationships and security.
Banking Tech Awards 2020 now open for entries!
The awards are open to banks, financial institutions, technology and service providers, teams and individuals.
bunq’s banking app gets a ‘swiss army knife’ style revamp
The “new-look” ‘bunq V3’ banking app is in beta.
Banking’s long divorce process
The separation of customer management from product management has very strong advantages.
