Can super apps save the day for SMEs and their banks?
Digitisation needs to be at the heart of the next wave of SME banking services.
Customer Experience/CX & User Experience/UX
Aligning the finance industry with the Greta good
Let’s dive deeper into what the finance industry can do to help tackle climate change.
Webinar: Revamping banking operations – from fragmentation to a seamless experience
How to approach digital transformation to ensure operational flexibility and a seamless experience for end users.
Oracle wins trio of new clients in US, Vietnam, and Uzbekistan
Protego Trust Bank, InFinBank, and Toyota Financial Services all pick Oracle systems.
New UK fintech Cleva launches money management platform for carers
Carers can make purchases using a Mastercard-enabled card from selected digital wallets.
Banking for mental health
For traditional banks, there is clearly more that can be done to help those suffering from mental health issues.
Incumbents vs fintechs: harnessing the power of digital technology
Digital technology is driving change in every major industry in our economy, and especially in finance.
Nymbus to power core banking at US community lender PeoplesBank
Both parties have expanded a partnership following the launch of a digital bank last year.
Primer reaches $425m valuation following $50m Series B round
CEO Paul Anthony says funds will “supercharge” the company’s next phase of growth.
FinTech Futures Jobs: Three really great jobs to apply for this week
Exciting vacancies at OakNorth, Finastra and Oracle. Apply today!
BNPL: The now and the later
How can the BNPL industry do more to protect consumers and help the world we live in?
ServiceNow & Accenture white paper: How digitisation is driving bank M&A and improving performance
Find out how digitising operations can bring enormous efficiencies.
Research paper: Transforming the banking experience through digital growth
Learn how to transform the customer experience and the risks associated with doing so.
Aussie ID and fraud prevention platform FrankieOne nets $15m Series A round
Start-up sees investment from Robinhood founder and CEO Vlad Tenev and Monzo founder Tom Blomfield.
Collaboration and the reinvention of banking and financial services
Banks and FIs should look to enable innovation through collaboration with the larger financial ecosystem.
Webinar: Reimagining the customer experience in wealth management
Celent and OneSpan give a closer look at the digitisation trends shaping the wealth management industry.
FinTech Futures Jobs: Three great jobs to apply for this week
Exciting vacancies at Finastra, OakNorth and Inpixon. Apply today!
French fintech Swile lands $200m investment to drive Latin American expansion
Start-up also plans to release two new digital-led products.
Sibos 2021: Connecting with customers is key to digital transformation
Banks should adopt a client-centred approach to their services to forge a deeper relationship with customers.
Finding out about finfluencers
People are turning to influencers on social media for guidance on everything, including finance.
Software firm Sage acquires fintech start-up GoProposal
Acquisition will support accountancy practices through ongoing UK tax digitisation strategy.
Regulate or ban: EU’s proposed AI credit scoring framework hears feedback
The EU has been receiving recommendations on its proposed Artificial Intelligence Act.
Canadian tech firm Coconut Software secures $22m Series B funding
The cash will go towards product development, hiring new staff and investing in marketing and sales.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
Cartoon: Model Behaviour
This new cartoon illustrates the need for evolution at neobanks.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Google pulls Plex after less than a year in development
Aborted banking project reflects change of financial services strategy at Google.
Robo-advisor Betterment achieves unicorn status with $160m capital injection
The funding was drawn from a Series F round and $100m credit facility.
Amazon-backed Indian BNPL firm Capital Float raises $50m
The investment brings Capital Float’s total money raised to date to over $600m.
Banking Technology October 2021 issue out now
Cover story: multi-tusking – how do you eat an elephant?
Swan raises €16m Series A to accelerate European expansion
The BaaS platform wants to democratise access to banking services.
FNBM selects new core banking solution in Finastra’s Fusion Phoenix
Fusion Phoenix is key to the bank’s strategy to attract younger customers.
UOB to spend $500m on boosting digital banking capabilities
The investment comes after the pandemic accelerated digital-first banking across Southeast Asia.
The Banking Tech Awards are coming to the USA!
The nomination deadline is 18 February 2022 with the winners announced in June.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
PrimaryBid names City veteran Donald Brydon as first chair
Brydon will step down as chairman of financial software company Sage on 30 September.
Bhutan central bank partners with Ripple to pilot CBDC
The CBDC pilot with the South Asian country is designed to boost financial inclusion.
Temenos, Vodeno and Aion partner to push European BaaS adoption
‘Strategic alliance’ will enable firms to integrate financial services into their products.
JP Morgan Chase acquires Frank to firm up student offering
US firm hopes the deal for the college-focused financial wellness platform will boost student engagement.
The path to personalisation
The path to personalisation in banking is apparent. But like every journey, it needs those first steps to be taken.
