The development of real-time payments in the US
In the US, real-time solutions look set to revolutionise payments as we know them.
Customer Experience/CX & User Experience/UX
South African challenger bank Tyme completes $180m Series B with Tencent investment
The investment from Tencent and UK development finance institution CDC brought in an additional $70 million.
MTN hires Hermann Tischendorf as CTIO for digital and fintech
Tischendorf joins from 4Finance Group, where he served as CTO.
Diebold Nixdorf tapped by Cambodian retail bank ACLEDA for self-service solutions
Diebold Nixdorf will deploy its services across ACLEDA’s 262 branches.
How fintech is driving the new age of retail agility
With digital transformation driving change in the retail industry, here are some important trends to bear in mind.
FinTech Futures Jobs: Three exciting roles to apply for this week
Exciting open vacancies at Starling Bank, Funding Circle and Crowdcube. Apply today!
APIs, open banking and the changing face of financial services
The pandemic played a substantial role in boosting the adoption of open banking and APIs.
Digital transformation in mortgages: beyond weathering the storm
With the high demand for mortgages in the UK, digital transformation efforts in the space have accelerated.
White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
White paper: Cloud contact centres for financial services – delivering agility and superior CX at scale
Enabling financial services organisations to stay agile and elevate the customer experience.
New neobank designed exclusively for women of colour launching in 2022
GoWomen says it will provide banking services and financial awareness and wellness products.
The rise of carbon-centric super apps
Looking to the future, increasing climate change could see the emergence of carbon-centric super apps.
Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
New e-money fintech Twig launches in UK
Twig customers can turn their unwanted possessions into cash.
Landsbankinn prepares for PSD2 with Salt Edge
Iceland’s largest bank will utilise Salt Edge’s international experience and compliance solution.
Unit adds cross-border payments capabilities with Currencycloud
Tie-up expands capabilities for the US customers of Unit’s Banking-as-a-Service (BaaS) platform.
TSB to close 70 branches across UK as digital-first banking becomes norm
Over 90% of customer transactions are now carried out digitally, the bank says.
BNP Paribas partners European paytech SIA to launch branded corporate cards
“The payment card market is undergoing a huge transformation,” says BNP’s head of cards.
Flinks and National Bank of Canada launch open banking solution
The launch comes amid frustration at the slow pace of open banking in Canada.
Bridging the gap between banking and digital accessibility
In a digital by default world, banks need to be champions of ensuring everyone has access to financial services.
Worldline provides authentication for Austria’s emerging digital ID solution
The provider is working with longstanding customer PSA Payment Services Austria.
Revolut buys SME hospitality ePOS software provider Nobly POS
Nobly POS software will be integrated with Revolut payment offerings internationally.
Saigon Commercial Bank to revamp cards offering with BPC
The project is partly driven by predicted strong growth in mobile transactions in Vietnam.
Q&A: ServiceNow on how banks can stay competitive through digital transformation
Helping banks to evolve dramatically, quickly, and with flexibility and resiliency built in.
Congratulations to this year’s Banking Tech Awards winners!
The ceremony took place on 24 November at the Royal Lancaster Hotel in London.
Payhawk raises $112m in second largest B2B Series B in CEE
Funding round takes payments and expenses solution provider to $570m valuation.
The right way to build a fintech
Fintech entrepreneurs need to ensure they get back-end processes right when launching their business.
Legacy systems in banking: the major barrier for digital transformation
Modernisation of the core banking system is exactly where the transformation journey begins.
Wyoming Bank and Trust selects Computer Services for core banking upgrade
The locally-owned bank has selected CSI’s NuPoint core platform.
FinTech Futures industry survey 2022
Share your views on the state of play in financial services, banking and payments technology sectors.
UK banks hit by mobile and online banking disruption this morning
Lloyds Bank, Halifax and Bank of Scotland have seemingly experienced service disruption.
Financial advice and social media: what does it mean for the future of fintech?
It is up to financial services companies to help identify trusted resources for financial advice.
Stori brings in $200m in Series C funding and debt financing
The fintech has achieved one of the largest funding rounds to date in Latin America.
Wealth infrastructure API platform Atomic raises $25m Series A funding
The San Francisco-based company will add scale and headcount with funding round.
Is customer experience at the centre of your digital transformation strategy?
To compete with fintechs, it’s best for banks to start with the customer experience and work backward.
Standard Chartered taps SAP for SaaS banking connectivity solution
SAP Multi-Bank Connectivity will enhance the transactional banking experience for corporates, the bank says.
A revolution in the making: how digital transformation is changing P2P payments
The pandemic has accelerated P2P payment developments which are shaping customer experience in new ways.
Open banking’s failure
The impact of open banking is on the scale of the industrial revolution. It just needs time to fully play out.
The power of CX: Helping banks redefine their role in society
Evlovers place consumers at the heart of their approach, above profits.
