“Care now, pay later”: medical care fintech Scratch raises $35m Series C
Scratch offers a payment model to help patients cover the cost of medical care.
Customer Experience/CX & User Experience/UX
Copper.co taps Fenergo for AML and client lifecycle management solution
Copper will utilise Fenergo’s tech to onboard “increasingly complex” client ownership structures.
Nymbus and Citizens Bank of Edmond to launch niche bank for US military
The product will offer financial services designed to meet the needs of newly enlisted members of the military.
HSBC Ventures invests $35m in Monese
Monese will use the new funds to grow its cloud-based Platform-as-a-Service (PaaS) business.
Fintech AlphaStream recruits ex-Metro Bank exec as first director of operations
Kerri Miller brings over 20 years of corporate experience in the banking sector.
Customer experience management platform Boomtown rebrands as OvationCXM, raises $20m
The latest round brings the company’s overall capital raised to date to more than $40 million.
First Tech Federal Credit Union taps Pegasystems for unified CRM
Pega’s CRM platform will consolidate four different back-office systems at First Tech FCU.
Revolut launches new one-click payment solution
Revolut Pay is already being used by merchants including Shopify and WH Smith.
How to drive digital innovation without alienating your consumer base
Digitisation risks alienating retail customers who might not be ready to take the digital plunge.
White paper: Financial services marketing – how to leverage referrals
This free referral marketing guide explains how a brand can flourish by utilising customer-specific tactics.
Gen Z investors want more than crypto and meme stocks
The key thing missing from many banking and investment platforms is personalisation.
UAE’s Ajman Bank to launch Mastercard ‘touch’ card for visually impaired
The card was co-designed by Idemia, an identity technology solutions provider in the physical and digital space.
DeFi for the masses — crypto investment platform Solvo readies for launch
Solvo will offer investments, savings, crypto buying and selling as well as a card for payments.
ING and CCV app turns mobile phones into payment terminals
The app will be tested by Dutch department store HEMA from mid-September in three of its stores.
Europe fintech funding round-up: Justhome, Ryft and SageWealth
A fintech funding round-up featuring three start-ups from Europe.
Lessons from a car that won’t unlock
Based on recent experiences, here are some thoughts on what finance can learn from the auto industry.
Banking Technology Magazine September 2022 issue out now
Cover story: MONEY PUZZLE – Helping US arrivals get on track financially.
Darlington Building Society taps LexisNexis to help fight fraud
The firm will look to utilise LexisNexis’ RiskNarrative platform.
The smart ring that never was
In a world of options, if you don’t get onboarding right, you will never get to do the next part.
Banking Tech Awards USA 2022 Winners Supplement out now
People, projects & products that demonstrated stellar results, genuine innovation and had a tangible impact.
Q&A: How SEBx aims to “reinvent banking inside the bank”
Christoffer Malmer, head of SEBx, discusses the Nordic bank’s BaaS venture with FinTech Futures.
Nationwide partners Moneyhub for open banking payments tech
Moneyhub’s open banking PIS technology allows savers to add money to accounts from day one.
Digital banking beyond your pretty UX
Digital banking is not about pretty graphics, but providing cheaper services, wider choice and more access.
BCFC selects Codebase Technologies & Atyaf eSolutions for digital upgrade
BCFC hopes to enhance the infrastructure of its mobile and web customer channels.
What the FinTech? | S.3 Episode 12 | Tackling the challenges for challenger banks
In this episode of the podcast, we’re joined by Kim Symmons, head of design at UK business bank Mettle.
AJ Bell taps Lloyds for FundBy Bank payment solution
The solution will offer users an alternative to funding transactions through card payments or online banking.
First Federal Bank of Kansas City debuts new digital banking platform
The new digital offering is powered by enterprise solutions provider Narmi.
The 11th NextGen Payments & RegTech Forum gathers international experts in Athens
The event is set to take place on 21-22 September 2022 at the Marriott Hotel in Athens, Greece.
Enhancing customer engagement in financial services with AI
AI has had an immediate impact on how customers engage with financial organisations.
How open banking payments will help businesses keep up
With open banking, businesses have what they need to provide a frictionless checkout experience.
FinTech Futures: Top five stories of the week – 19 August 2022
Here’s our pick of five of the top news stories from the world of finance and tech this week.
Digital banking tech provider Bankjoy signs up UMe Credit Union
UMe members will be able to access Bankjoy’s digital banking platform, including mobile and online banking.
Monzo and Starling top latest CMA customer satisfaction survey
The results are from a survey carried out between July 2021 and June 2022 by market research firm Ipsos.
Paytech consultancy Focused Labs joins Stripe partner ecosystem
Focused Labs builds custom software products and integrations, including core payments infrastructure.
Banks, broccoli and the peril of going out of date
Like broccoli, a bank can go out of date before anybody realises.
FinTech Futures Jobs: Is now the time to ask for a raise?
Explore thousands of open roles on the FinTech Futures Job Board today.
Banking Tech Awards 2022 – nomination deadline extended
The deadline for nominations for the Banking Tech Awards 2022 is now Friday 19 August.
Great Southern Bank selects Fiserv for core banking upgrade
The bank will utilise DNA from Fiserv as its new core processing platform.
CIBC partners MX for fintech customer data access agreement
CIBC customers will be able to securely share their financial data with third-party fintechs via an API.
Plugging in: financial services in the metaverse
If there’s one industry buzzword this year that is on almost everybody’s lips, it has to be ‘metaverse’.
