Report: Customer journey analytics and management in financial services
The key to delivering seamless, differentiated customer experience.
Customer Experience/CX & User Experience/UX
CloudPay secures $50m to support development of payroll offering
The firm boasts “high double-digit growth” year-on-year and is projecting revenue growth of around 40% for 2022.
Financial super-app Curve partners Salt Edge for open banking compliance
The partnership will enable the app’s 4m users across Europe to continue to make the most of open banking.
Wise lands £300m debt facility to fuel growth plans
The syndicated debt facility was led by Silicon Valley Bank UK with six other banks also participating.
Innovation in payments – how merchants can get it right
When it comes to the future of payments, moving money instantaneously with ease and transparency is key.
BNY Mellon launches new aggregated payments platform Vaia
The bank says Vaia will cut the time needed for businesses to connect with any available payment rails.
UK lender Fluro hires new CTO and data science head
Fluro’s new CTO Jason de Carvalho joins from online supermarket Ocado.
Wells Fargo partners Google Cloud for AI virtual assistant, Fargo
Fargo will leverage Google Cloud’s conversational AI platform Dialogflow to offer personalised banking tips.
NatWest adds three new payment providers to VRP roster
Token, Tink and Yapily will now be able to offer VRP as a new payment option.
New decentralised paytech Clowd9 launches to “transform” global payments system
Clowd9’s investor base includes former partners at Goldman Sachs, Morgan Stanley and JP Morgan.
US fintech funding round-up: OatFi, Fintor and StandardC
A handy round-up of the recent funding endeavours of fintech companies across the US.
Digital receipts start-up Flux closing down
Flux says that from 14 October, they “will no longer be able to receive digital receipts or cashback offers”.
Prudential and Google Cloud team for health and financial inclusion in Asia and Africa
Prudential will leverage Google Cloud for its flagship health and wealth platform, Pulse.
Sibos 2022: How HSBC wants to power the Web3 economy
“We want to be the ecosystem platform provider to power up the Web3 economy,” says HSBC’s Catherine Zhou.
Sibos 2022: Breaking new ground – banking in the metaverse
“If you’re going to be in the metaverse, it starts with a purpose,” Accenture’s Michael Abbott explains.
BankiFi partners with Axiom Bank for improved SMB offering
Through the partnership, the bank’s SMB customers will be able to “better” track and manage their finances.
Nymbus and Saint Louis Bank partner to launch banking service for lawyers
The new banking brand will focus on the law firms and legal community in the US Midwest.
Sibos 2022: Are banks progressive about product?
I believe it’s been almost 30 years since banks truly innovated on products for retail customers.
New fintech start-up Five FS launches in the UAE and KSA markets
The start-up has officially launched in the UAE and Saudi Arabian markets.
Kotak Mahindra Bank taps Finastra for integrated corporate banking solution
The two firms have worked together, leveraging Finastra’s Unified Corporate Portal solution, since October 2021.
Video: Kore.ai at FinovateFall 2022 – Conversational AI and customer experience
We chat with Kore.ai’s Raj Koneru about conversational AI and the company’s leading work in the space.
Webinar: Conversational banking – delivering disruptive technology in a non-disruptive way
Intelligent virtual assistants powered by cutting-edge conversational AI are creating the future of banking experience.
Finalists announced for Banking Tech Awards 2022
Congratulations to the 2022 finalists!
Welsh neobank Banc Cambria gearing up for launch next year
Banc Cambria is understood to be targeting a 2023 launch and hopes to reverse the tide of bank branch closures.
Adyen partners open banking platform Tink for A2A payment solution
Adyen says its open banking integration will launch first in the UK, with plans to expand to multiple markets in 2023.
Itaú taps Genesis Global for trade automation tech
Itaú selected Genesis for its “deep domain experience in asset management, trading and financial services”.
How Paycraft is helping ease urban mobility in India
We chat with Paycraft’s CEO Ambarish Parekh about what the company offers and its evolution over the years.
Dubai’s Fintech Surge set to accelerate MENA region’s rapid fintech growth
Fintech Surge will host top innovators across digital banking, paytech, insurtech, regtech and much more.
Arab Jordan Investment Bank taps Codebase for digital onboarding tech
The bank will deploy Codebase’s Digibanc platform.
Global PSP Worldline obtains 40% stake in Dutch Online Payment Platform
OPP founder and CEO between them own the remaining 60% of the company.
HSBC and Oracle NetSuite launch new accounts payable solution
NetSuite AP Automation is available in the US as part of NetSuite’s SuiteBanking offering.
New “hybrid” banking app Dexy gears up for launch in the US
Founded this year and based in Miami, Florida, Dexy is currently waitlisting applicants.
Video: Quavo at FinovateFall 2022 – Automating fraud and dispute management
We chat with Quavo’s Brittany Usher about the benefits of automating fraud and dispute management processes.
Digital bank Paytend taps Tribe for issuing and acquiring services
Paytend says the partnership with Tribe will enable more efficient payment services.
New banking and insurance app Onuu goes live in the US
Founded in 2021, Onuu claims to have 600,000 members on its waitlist.
Video: ebankIT at FinovateFall 2022 – Digital banking innovation and user engagement
We chat with João Pinto of ebankIT to discuss the firm’s new products and its US expansion plans.
How financial services are following in the footsteps of Amazon with digital identity
The financial services industry must be prepared to completely reimagine the digital experience.
Stash goes live with self-built core banking system Stash Core
Stash partnered with Stride Bank, Mastercard, Marqeta, Mambu and Alloy, among others, to develop Stash Core.
Zopa Bank and ClearScore in bid to strengthen consumer finances by 2025
The initiative will focus on four areas – savings, credit building, debt consolidation and utility marketplaces.
Equity management platform Ledgy raises $22m Series B
Ledgy will use the funding to expand its workforce, boost product development and cement its presence in Europe.
