Progressive Building Society taps Jade ThirdEye to fight financial crime
Progressive says it wants to enhance its ability to detect money laundering and financial crime.
Customer Experience/CX & User Experience/UX
L&N Federal Credit Union taps Jack Henry for tech upgrade
With Jack Henry’s tech, L&N FCU plans to continue expanding its services while maintaining its “hyper-local approach”.
Nordic bank DNB automates chat traffic with Boost.ai virtual agents
The bank says deploying Boost.ai’s solution has led to an increase in customer satisfaction scores.
Ex-Nordea exec Erik Zingmark joins Loomis Pay as CEO
Zingmark joins Loomis Pay from Nordea, where he worked for over eight years in various roles.
Axis Bank taps Open to launch digital current accounts for businesses
Axis Bank says its new product will help save customers time and effort with a fully digital authentication process.
Mortgage tech firm Twenty7tec acquires Broker Sense and Meet Parker
The deals follow Twenty7tec’s acquisition of fellow UK fintech Bluecoat Software in June last year.
Japan’s Smartpay launches open banking digital payments service
Smartpay claims it is the first digital consumer finance firm to utilise Japan’s open banking system.
Twig acquires banking services provider Vybe
With Vybe’s acquisition, Twig plans to expand its Gen Z market footprint.
Financial institutions will need to redefine their risk-based strategies in 2023
In 2023, FIs will look to strengthen their approach to fighting financial crime.
What’s next in fintech? Three predictions for 2023
Here are three trends that will drive the next wave of innovation in fintech.
Ten fintech predictions for the year ahead
2023 will be another year of fintech innovation and growth.
Personalisation in banking
Banks can deliver personalisation through a more contextual customer journey.
Top five fintechs and neobanks of 2022
FinTech Futures takes a look back at some of the year’s top new fintechs and neobanks.
FinWise Bank taps Finastra for core banking solution
FinWise says it selected Finastra to propel its banking business and build on its fintech partnership lending programme.
eBook: The gap in financial services and customer service innovation
There is a major gap between customer satisfaction perception by financial organisations and the reality.
Webinar: Achieving service excellence with Salesforce for retail banking – UMB Bank use case
UMB Bank shares its experience of migrating to Salesforce and the impressive results.
eBook: Financial services – embracing a new service model for the digital world
Customer service transformation in the digital world is accelerating – here’s what it means for banks and FIs.
Jordan Kuwait Bank taps Codebase for digital onboarding and instant credit services
The bank will utilise Codebase Technologies’ Digibanc platform.
Mechanics Cooperative Bank selects Finastra’s Payments To Go solution
The bank is expanding its partnership with Finastra to introduce new business payments services.
NetGuardians tapped by Bank of Africa for fraud prevention software
NetGuardians says building out an “anti-fraud culture” is essential to the growth of pan-African banking.
VRPs will have their Netflix moment – it’s only a matter of time
Enabled by open banking, VRP is the Netflix to direct debit’s dusty VHS player.
It’s crunch time for open banking in the UK
The UK government and regulators have a golden opportunity to set open banking on a path to success.
FinTech Futures Jobs: This is how to job search in 2023
Explore thousands of open roles on the Fintech Futures Job Board today.
Visa to invest $1bn in Africa to boost digital transformation
Visa says the move will enable “greater access” to digital payments in the region.
Dataiku bags $200m Series F funding at $3.7bn valuation
The new investment brings Dataiku’s total capital raised to date to approximately $600 million.
Accounting automation platform Vic.ai bags $52m Series C funding
With the new funding, Vic.ai plans to introduce a host of new features on its platform.
Teneo partners NatWest for A2A open banking payment solution Payit
Teneo will leverage account-to-account solution Payit to pay dividends to those affected by insolvent firms.
UAE’s National Bonds taps Azentio for digital Islamic banking solution
Azentio says its iMAL platform will enable National Bonds to roll out Islamic products and services faster.
What the FinTech? | S.3 Episode 19 | Canada’s evolving banking landscape
In this episode, we’re joined by Amreen Sodhi, head of digital product, payments and loyalty at Scotiabank.
White paper: Banking in the new normal – foundations for customer lifecycle intelligence-led banking transformation
Uncovering the principal drivers that will distinguish banks that survive and thrive from those left behind.
Banking Tech Awards USA will be returning for a second year
Nominations for the 2023 awards are now open.
Starling Bank to create 1,000 jobs as it opens new Manchester base
Starling says it chose Manchester due to its “deep pool of tech talent and rich cultural and creative heritage”.
Reflections on 2022
As we hurtle towards the end of the year, let’s take a look at how my forecasts for 2022 have turned out.
Deutsche Bank partners Nvidia to advance the use of AI in financial services
The two firms aim to develop applications that will improve risk management and boost efficiency.
Singapore’s Osome raises $25m in Series B funding
The start-up uses machine learning to help businesses automate accounting, payroll and tax reporting.
What the FinTech? | S.3 Episode 18 | Online payments and personalisation
In this episode of the podcast, we’re joined by Kirsty Morris, managing director at Barclaycard Payments.
Hodge Bank taps LexisNexis to streamline customer onboarding
The Cardiff-based lending and savings provider will deploy LexisNexis’ RiskNarrative platform.
Al Rajhi Bank Malaysia launches digital bank Rize
Rize offers a mobile banking app for Malaysian customers.
UBS taps ID verification firm Regula to streamline customer onboarding
Regula says its tech will enable UBS customers to open new accounts “in less than five minutes”.
Weathering the storm: how savings providers can utilise tech to support their customers through the cost of living crisis
Putting in place the transformational changes needed to keep up with customer needs and expectations.
