NatWest engages IBM to revamp chatbot service with generative AI
Cora+ leverages generative AI to draw on multiple different information sources to answer customer queries.
Consumer/Personal Finance
Kentucky-based credit union Park Community names Jana Erny as president and CEO
Erny succeeds outgoing president and CEO Jim Spradlin, who is retiring after 29 years at the credit union.
Video: Ecommpay at Open Banking Expo 2023 – The unstoppable rise of open banking
We chat with Ecommpay’s Olga Karablina about the state of play of open banking adoption worldwide.
Intuit to merge personal financial management subsidiary Mint into Credit Karma
Intuit first acquired Mint for $170 million back in 2009.
US fintech Payroll Integrations secures $20m Series A funding
Payroll Integrations plans to expand its product line, foster new relationships and invest in its operations.
PayPal bolsters leadership team with new CTO and CFO appointments
Archie Deskus has been named as CTO and Jamie Miller joins as CFO.
Video: iGTB at Sibos 2023 – How banks can keep up with shifting customer demands
We chat with iGTB CEO Manish Maakan about how banks can adapt their strategies to meet evolving customer needs.
Atom Bank on track for balance sheet growth following £100m equity raise
The bank’s “long-term” shareholders, BBVA, Toscafund and Infinity Investment Partners, participated in the raise.
Revolut appoints former Molo chief Francesca Carlesi as new UK CEO
Carlesi will lead Revolut NewCo UK, the entity that has applied for the fintech’s UK banking licence.
BNPL fintech Tabby lands $200m Series D at $1.5bn valuation ahead of planned IPO
Tabby claims it has become the Middle East’s first fintech unicorn ahead of its planned IPO in Saudi Arabia.
Kuwait Finance House launches new youth-focused digital bank Tam
Tam offers a digital savings account, prepaid cards, student allowance management and local transfer services.
US fintech for older Americans, Charlie, secures $23m Series A
The funding round includes $16 million in equity and $7 million in debt.
What the FinTech? | S.4 Episode 19 | Adapting to regulatory modernisation
In this podcast episode recorded live at Money20/20 USA, we chat with Scot Lenoir, Chairman of Evolve Bank & Trust.
IndusInd Bank taps Viamericas for digital inward remittance offering
The bank says its remittance platform provides customers with full transparency over payments.
UAE’s Ajman Bank selects Codebase Technologies to power retail “super-app”
Ajman Bank will utilise Codebase’s Digibanc platform along with cloud solutions from Cloud4C and Microsoft Azure.
Ziglu founder Mark Hipperson rejoins company as executive chairman
Kevin Hanley and Mark Jenkinson are also joining Ziglu as co-CEOs.
Early Warning’s digital wallet offering Paze readies for launch as the US’ biggest banks look to fend off Big Tech
Paze MD James Anderson chats with FinTech Futures about the fintech’s upcoming product launch.
ICYMI fintech funding round-up: UnaFinancial, Multifi, Triple-A and more
A handy round-up of the recent funding endeavours of fintech companies across the globe.
Singapore’s YouTrip eyes international expansion following $50m Series B raise
The latest cash injection brings YouTrip’s total funding to date to over $100 million.
Blackbullion taps Bud to streamline higher education student finance applications
Blackbullion will deploy Bud’s Assess solution and its open banking and transactional AI tech.
Colombia’s Nequi taps TerraPay for international remittances
The partnership will extend the app’s remittance network to over 200 countries worldwide.
Coop taps Additiv to launch new financial services app Coop Finance+
Coop says its “super-app” will provide banking services, payments and pension solutions to its customers.
Íkualo to launch next month as neobank for Europe’s financially excluded immigrant community
The licensed electronic money institution will be able to onboard new customers with just a passport.
Former JP Morgan exec Jeremy Balkin’s new venture TodayPay launches from stealth
TodayPay’s solution aims to help merchants provide “instant” refunds to their customers.
Video: Bank of America at Sibos 2023 – The evolution of transaction banking
At Sibos 2023, we sat down with Chris Jameson of Bank of America to discuss the shifting transaction banking landscape.
How the UK’s FCA is set to scrutinise banks’ treatment of PEPs with new review
Dr Henry Balani of Encompass Corporation discusses the impact of the review on the UK banking system.
Brian Cole joins ClearScore as group chief financial officer
Cole has previously served as CEO of Barclaycard UK and CEO of Capital One’s UK division.
Kasssh launches in the UK to enable consumers to pay for online purchases in cash
The service seeks to bridge the gap between cash and the e-commerce market.
Saga taps Flagstone to launch over-50s savings platform in the UK
The new platform aims to provide those over the age of 50 with access to competitive savings rates.
Southeast Asia’s BigPay taps Thredd to power payment processing
As BigPay expands in Southeast Asia, the firm says it needed a partner with “deep understanding of the region”.
Australia’s Bendigo and Adelaide Bank migrates digital banking system to Google Cloud
The bank intends to migrate at least half of its business operations to the cloud by 2024.
Noble Credit Union taps Fiserv for DNA core banking system
Fiserv says the credit union chose its DNA core banking system due to its “modern technology and open APIs”.
US fintech Stash lands $40m in funding and appoints Amy Butte as independent audit chair
The company has now raised more than $500 million since its inception in 2015.
Japan’s 77 Bank taps Fujitsu to launch in-store banking tablets
The in-store tablets are backed by Fujitsu’s customer engagement solution Chordship.
Block acquires musician-focused fintech start-up Hifi
The deal is thought to complement Block’s 2021 acquisition of Jay Z’s music streaming service Tidal.
US payments start-up Braid winds down operations
The start-up offered a multi-user financial account where consumers could pool their money and make payments.
Video: Genpact at FinovateFall 2023 – Generative AI across the banking value chain
We chat with Anu Sachdeva of Genpact about the key use cases and benefits of generative AI in banking.
FinTech Futures: Top five stories of the week – 13 October 2023
Here’s our pick of five of the top news stories from the world of finance and tech this week.
CFPB issues guidance to stop big banks from charging “illegal junk fees”
The CFPB has made it clear to banks that people are entitled to get basic information without having to pay junk fees.
Financial safety start-up Carefull secures $16.5m in Series A funding
Carefull’s tech helps banks and wealth advisors protect senior customers from financial fraud.
