Banking


Avoid a bank branch nightmare this Halloween

Trick or treat! It’s Halloween and brands everywhere are using spooky season as a way to have some fun with customers. However, any ghoulish behaviour belongs firmly in the land of fun, and should not creep into everyday customer interactions

ING unveils new branch concept that “feels like home”

ING Belgium has opened doors to its first “client house” branch, which the bank describes as “a place where retail, business and private banking customers can walk in and enjoy a good coffee and receive personal service”.

Fintech funding round-up: 27 October 2017

Just when you thought there couldn’t be more; the latest stories from the fintech funding world returns for another round. Features Constellation, Credit Sesame and Jirnexu.

Map: fintech landscape

A very detailed map of the current fintech landscape, produced by VentureBeat, listing hundreds of companies in the banking, payments, investments, financing, insurance, infrastructure and enabling technologies verticals.

The changing face of financial crime compliance

Paul Taylor of Swift’s Financial Crime Compliance Services Division discusses the evolving compliance landscape and the critical role of technology in helping the industry come together as a whole to combat financial crime.

Hellenic Bank in paytech overhaul with Fiserv

Cyprus-based Hellenic Bank is modernising its payments platform with paytech specialist Dovetail (now part of Fiserv). The new solution will support Swift, Target2 and SEPA credit transfers at Hellenic Bank.

E-book: How Digital Lenders Can Win the Fight Against Fraud

Ready for the truth about fighting fraud? It’s not as futile as you might think. Yes, fraud is hitting digital lenders of all sizes… Pretty sizably. But recent research shows that with the right approach, it is possible to stop the bad guys and stem the losses—without slowing opportunity. Secrets of Success: How Digital Lenders […]

IBM and Zelle team up to advance P2P payments

IBM says it has launched an “industry first” solution to support the full lifecycle of peer-to-peer (P2P) transactions, from the back office of financial institutions to the mobile device.