ING pumps brakes on digital banking plans, plans 1,000 job cuts
Dutch bank forced to pull back on widespread CX changes after €140m already spent.
Dutch bank forced to pull back on widespread CX changes after €140m already spent.
The figure brings Lloyds’s total cuts to 1,900 this year.
Fiserv EVP praises the credit union’s “commitment, dedication and efforts”.
“I recognised there was more that we could do, and my employer completely backed me.”
The start-up already has some 25 employees.
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Santander claims its UK app has 4 million monthly active users at present.
Private equity group plans to boost RegTech’s international footprint.
Technology vendor signs a selection of new clients.
Banrural has selected a host of Oracle systems and platforms.
James Sullivan worked as Monzo’s head of legal for one year and nine months.
“The decline of branches is synonymous with decline of relationship banking,” says CPO.
Williams-Gardener is also a founding member of Starling Bank.
AAIB signed the deal with both Temenos and IBM back in 2015.
Payzello was founded by 26-year old college dropout, Pruthiraj Rath.
The Massachusetts-based fintech wants to help parents teach their children about finance.
The details of the all-stock deal were not disclosed.
“We are currently experiencing intermittent outages,” Chime said.
UBS’s new venture is aiming to invest across the fintech ecosystem.
The bank has had a representative office in London since 1988.
Fraudsters are turning to synthetic identities to open new accounts.
The outage was not prevented by the failover solution in place.
Bella offers a range of consumer-friendly options, including gifts and randomised cashback.
Ossama Soliman joins TruLayer as its new chief product officer.
CMPW is taking a “hybrid” approach, of both AI and human interaction.
Co-founder of BLCK VC and Storm Ventures associate, Frederik Groce, is on a mission.
The new app promises to help users lead a better lifestyle.
The neobank aims to provide the same service as big banks without the fees.
Tarabut Gateway is also opening two new offices, one in Abu Dhabi, and one in Dubai.
One member of the panel thinks the FCA should look into its capital requirements.
What 15 years of digitisation & modernisation have gotten us from the consumer’s point of view? It’s not looking great.
It reported a 35% fall in pre-tax profit during the third quarter of the year.
The start-up’s sweet-spot customers are entrepreneurs and micro-SMEs.
Vybe’s CEO claims the challenger already has 950,000 people signed up and ready.
Yatta promises to help users navigate the “complexities” of financial decision making.
Choosing a partner to move forward with can be difficult.
The three former execs were ordered to pay damages claimed by some of the bank’s savers.
Driving customer satisfaction through your escrow accounts solution.
The cuts are part of a wider restructuring announced in February.