Accenture and the German Research Centre for Artificial Intelligence (DFKI) have formed an alliance to make the most out of artificial intelligence (AI) technologies. Accenture Analytics, part of Accenture Digital, will work with DFKI (Deutsches Forschungszentrum für Künstliche Intelligenz). Accenture will get access to DFKI research results, AI tools, and its “Living Labs”. Prof. Dr. […]
Following a pilot, IBM says its Watson cognitive technology will be extended to Crédit Mutuel’s 20,000 employees and 5,000 branches in France to help with the bank’s operations. This marks the “first commercial use” of Watson by a financial institution in France to assist its staff. The bank’s customer advisors have been using Watson services […]
Many have proclaimed that 2017 will be “the year of artificial intelligence (AI)”, with a 300% increase in investment in its technologies predicted compared with 2016. Start-ups with AI at the core of their business in particular will be looking to benefit from this surge in investment capital, as they did last year when 550 raised $5 billion in funding.
The cybersecurity wars of the future will be fought by good artificial intelligence (AI) bots and bad ones, with the rest of us just watching to see who wins.
Banking Technology’s deputy editor, Antony Peyton, has been replaced by an artificial intelligence (AI) powered robot – paving the way for scintillating journalism free from acidic remarks and unfettered bouts of sarcasm. With the relentless rise of AI and robots, it was only a matter of time before a journalist would be thrown on the […]
Mastercard has welcomed five new start-ups to its Start Path Global programme – its initiative to boost its share of the commerce market. The programme is open to all start-ups who focus on banking and payments and have raised a “significant seed” or Series A round of investment. Three out of the five firms joining […]
From his current role as senior vice president of mobile innovations at Digiliti Money (formerly Cachet Financial Solutions), Walt Granville has the perfect vantage point to see the transformative power of mobile for prepaid programs. Find out more from the former pro runner, including which apps are on his must-list, where he sees prepaid in five years and the trend he’s watching most in 2017.
A new report from the International Bar Association has outlined the risks and rewards of artificial intelligence (AI), which while bordering on scaremongering also makes some good points.
The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.
Supply chain finance firm Tradeshift has unveiled Ada – an artificial intelligence (AI) layer on its commerce platform. Ada will learn from user interactions, “improve business processes”, and offer contextual information. It is available to third-party developers and interacts with users platform-wide as a conversational interface. Christian Lanng, CEO and co-founder of Tradeshift, says Ada […]
UK Export Finance, the country’s export credit agency and a government department, is looking to recruit a new head of IT.
The global blockchain market will experience massive growth during the next five years – powered by the activities of “key vendors” Accenture, IBM and Microsoft. According to Research and Markets’ report, “Global Blockchain Technology Market 2017-2021”, the market will increase at a compound annual growth rate (CAGR) of 55.59%. One trend in the market is […]
SIX Securities Services, Switzerland’s post-trade market infrastructure, will use IBM Watson for its new cognitive security operations centre (SOC). The new facility will be housed at SIX’s offices in Switzerland to provide localised cybersecurity services “tailored to the needs of the region”. Robert Bornträger, division CEO SIX global IT, says IBM is a “logical partner” […]
EdgeVerve Systems, a product subsidiary of Infosys, has launched Finacle FinTech Connect and the chance for firms to integrate their solutions into Finacle’s banking suite. Companies are invited to register for a partnership evaluation process and stand a chance to present at its event Infosys Confluence 2017 in May in San Francisco; along with joint […]
Despite numerous assurances to the contrary, as the UK lumbers towards Article 50 there are still concerns about the negative impact on the technology sector.
We hear a lot about how artificial intelligence (AI) has the potential to displace jobs, especially those held by women in tech, but should we also worry about a future overrun with sexist, racist machines?
Watch out Siri and Alexa, Samsung has unveiled its own artificial intelligence (AI) solution called Bixby. This will be a new interface on Samsung’s devices – with the imminent Galaxy S8 getting it first – and when an application becomes Bixby-enabled, it will be able to support “almost every task” that the application is capable […]
Deutsche Bank has opened an innovation lab in New York, its fourth globally. The lab is part of its five-year plan for €1 billion investment in digital initiatives. It is sited in Lower Manhattan’s Fulton Center and will explore new technologies focused on several areas, including artificial intelligence, cloud technology and cybersecurity. Elly Hardwick, head […]
Yes Fintech, the accelerator programme of India’s Yes Bank, has unveiled its 12 finalists.
Life needs less noise. So here words are destroyed. A round-up of key events in fintech funding. Featuring Autobooks, University of British Columbia, Scotiabank and more. Michigan-based start-up Autobooks has raised $5.5 million in funding. This follows an earlier $2 million seed funding round. Draper Triangle Ventures led the latest round and was joined by […]
California-based Next Insurance has unveiled its new insurance chatbot that will enable personal trainers to quote and buy insurance via Facebook Messenger. Next partnered with SmallTalk, a chatbot developer, to become the “first company to provide full service insurance via a social channel”. It also says it has developed a direct link with small business […]
Banks that aren’t proactive in adopting the latest artificial intelligence technology for customer service risk losing those customers. That’s because many online-only banks and others are investing in automated assistants that improve customer interactions by predicting why customers are contacting the bank and resolving the issue quickly.
Capital One is introducing virtual assistant Eno, a chatbot that communicates with the bank’s customers via text messages.
India’s HDFC Bank has partnered with Senseforth to launch an electronic virtual assistant – Eva – to answer customer queries. Powered by an artificial intelligence (AI) based engine, the chatbot is said to be able to “assimilate knowledge from thousands of sources and provide answers in simple language in less than 0.4 seconds”.
A deep dive into a packed panel discussion on disruption at the annual conference shows how payments providers are mapping the future with new technology, and how traditional players can endure.
Consumers are expressing interest in and enthusiasm for emerging payment methods in their social media conversations, according to a new report. Mastercard’s fifth annual Digital Payments Study analyzed more than 3.5 million public interactions in 2016 between consumers on social media channels—including Facebook, Instagram and Twitter—to glean insight about consumer attitudes toward new payment technologies worldwide.
The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.
Fintech funding without the tub-thumping. A realistic and brief round-up of key events. Featuring WhenFresh, Euronext, Algomi and Sensibill.
Mastercard has teamed with Turkish mobile retail firm Getir to use its bot for the “first” Masterpass payments in Facebook Messenger. Customers search for Getir (think “get here”) in Messenger, chat with the bot in a “natural, conversational way”, and make a payment with Masterpass. Getir says users can receive a ten-minute delivery from its […]
Tokyo Stock Exchange (TSE) and Japan Exchange Regulation (JPX-R) revealed that they have been reviewing artificial intelligence (AI) technologies developed by NEC Corporation and Hitachi to improve market intelligence operations.
Clear, a New York City start-up, has launched the “first” artificial intelligence (AI) powered bank for start-ups. The Clear account is designed specifically for start-ups and small business owners to manage their finances through a single banking portal. Its platform lets users ask questions and receive answers without having to look at any spreadsheets or […]
Bank of Baroda, a public sector bank in India, has launched a fellowship programme to support fintech, rural, agricultural and financial inclusion start-ups.
Plum, an artificial intelligence (AI) powered Facebook chatbot, has teamed with peer-to-peer investing platform RateSetter to encourage the UK to save more. Plum says its algorithm understands spending patterns, identifies income and bills and creates a unique profile for each one of its users. It calculates a small amount of money to save or invest […]
Residents of the US, UK, Canada, Australia and Europe can now send money and set up rate alerts using TransferWise’s chatbot, launched on the Facebook Messenger platform. According to TransferWise, for regular payments between two currencies, rate alerts will keep users updated on the daily exchange rate. Scott Miller, TransferWise head of global partnerships, says […]
Asian fintech company 8 Securities has launched Chloe, a robo-advisor that constructs portfolios with exchange traded funds (ETFs) listed on the Tokyo Stock Exchange (TSE). To begin, customers must answer a short survey which will help Chloe set goals and target dates to achieve those goals. Each yen deposited is invested into a diversified global […]
Kevin, Traity’s new chatbot, provides micro-insurance for P2P transactions online. Created in collaboration with Australia’s financial services conglomerate, Suncorp, Kevin protects buyers on online marketplaces such as Gumtree, Facebook and Craigslist.
Last week’s FinovateEurope was full of the broad range of exciting and innovative companies that we have come to expect at the show. Although the 72 companies showcasing their solutions operated right across the fintech landscape, they all sing from a common hymn sheet of improving the customer experience.
Catch up on Banking Technology’s top five fintech stories of the week – all in one place! Temenos cuts jobs in US; eyes D+H payments business EXCLUSIVE. US layoffs cited as around 60 by some sources. Ziraat Bank London to replace legacy core banking tech EXCLUSIVE. Misys Fusionbanking moves in. Banks and UN launch sustainable […]
UK-based payments start-up Revolut has unveiled its “human-like” chatbot, Rita, to answer customer queries. Rita – which stands for “Revolut’s Intelligent Troubleshooting Assistant” – is accessible via the mobile app’s messenger support service. Customers can open the app, send Rita a message and get an instant reply. During the pilot scheme, Rita resolved 20% of […]
PayPal has a new pal – namely its first bot that lets users move and manage their money in a conversational and casual style. It is built on the Slack messaging platform, which has five million daily active users and lets teams centralise conversations. With the bot, people can send money between PayPal accounts without […]
