Artificial Intelligence/AI


UK regulator reveals second wave of sandbox start-ups

The UK’s Financial Conduct Authority (FCA) has unveiled the second wave of firms that have made it into its regulatory sandbox. As reported in 2015, the sandbox allows businesses to test out new products and services without “incurring the normal regulatory consequences”. The move is part of the FCA’s Project Innovate, which aims to boost […]

AI will make humans redundant in security, but that’s a good thing

If security is too big a question for us to answer, maybe it’s time to hand the responsibility over to the machines, reports Telecoms.com (Banking Technology‘s sister publication). During a panel at “AI and Machine Learning World”, part of tech event TechXLR8 in London, artificial intelligence (AI) was discussed. What might seem quite a controversial […]

TSYS launches fraud prevention tool that learns

Global payments provider TSYS announced June 12 it has launched TSYS Foresight Score with Featurespace, a fraud-prevention and risk-scoring product that integrates artificial intelligence, enabling the software to learn and improve its ability to detect fraudulent behavior while reducing false positives, the company says.

Softbank continues spending spree, grabbing smart robotics firm from Google

Japanese tech conglomerate SoftBank continued its drive to take centre stage in the evolution of the tech industry with the acquisition of Boston Dynamics from Google/Alphabet. Telecoms.com (Banking Technology‘s sister publication) reports that Boston Dynamics has been a fairly high profile robotics pioneer in recent years, specialising in humanoid and quadrupedal machines apparently designed to […]

Hands off! BBVA creates patent office

With its increase in innovation BBVA has created a Global Patent Office (GPO) to protect its intellectual property (IP) – particularly in biometrics and artificial intelligence (AI). The GPO will put the bank’s IP work in a single office and offer collaboration between departments, agents and training. Don Relyea, director of the BBVA global patent […]

How do you stop AI from taking over the world? Make it neurotic of course

For those worried about artificial intelligence (AI) taking over the world, the University of California has got your back with an idea to make robots neurotic to stop them getting too cocky, reports Telecoms.com (Banking Technology‘s sister publication). One of the concerns which has been raised through the implementation of AI, and also the advancement […]

Singapore regulator gives and takes advice on robo-advice

The humans at the Monetary Authority of Singapore (MAS) have laid down some guidelines and want opinions on providing robo-advisory services. In a consultation paper released today (7 June), MAS says it seeks to support innovation in financial services by recognising the unique characteristics of digital platforms. MAS states that financial institutions (FIs) regulated under […]

OCBC Bank unveils “HR in your pocket” app

OCBC has become the first bank in Singapore to launch a human resource (HR) mobile app for its employees. The app, called “HR in your pocket”, includes an artificial intelligence (AI)-powered chatbot that is integrated with the bank’s HR information system. This chatbot can provide responses that are specific to each employee. Examples of use […]

Oracle taps into AI buzz to calm security fears

Oracle has announced a number of updates to its security portfolio focusing on leveraging the buzz surrounding machine learning, artificial intelligence (AI) and contextual awareness technologies.

The Monday mindset: 5 June 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, we sum up the predictions made by Google’s illustrious chief futurist, Ray Kurzweil, on what awaits us this century. 2019 Farewell cables. […]

HSBC to debut robo-advice investment service

HSBC is entering the robo-advice market with the launch of a new online service for wealth management advice The service will use data and algorithms and will make personal recommendations based on an individual’s circumstances. It is expected to be available by the end of the year. The bank says this will “open up wealth […]

Banking Technology June 2017 issue out now

The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.

Mizuho ventures deeper into fintech

Japan’s Mizuho Financial Group will start a venture next month to create new fintech businesses and catch up with its rivals, according to Reuters. As Banking Technology reported last month, Mizuho Financial Group, Mizuho Bank and IBM Japan teamed up to build a blockchain-based trade financing platform – and so edged commercialisation ever forward. So […]

HSBC plots to stop rise of the technophobe

A lack of understanding and trust in technology is stalling mainstream adoption of innovative new fintech services, according to HSBC’s research. The bank’s report, “Trust in Technology”, shows that technologies such as fingerprint recognition, voice recognition and robo-advice “hold enormous potential” for uses from bank security to mobile payments and investment advice. John Flint, global […]

SoftBank finally wows with $93bn investment fund

SoftBank has announced its first major close with $93 billion of committed capital, and the promise to hit $100 billion within six months, reports Telecoms.com (Banking Technology‘s sister publication). While it has been circulating in the news for some time now, it should be worth noting this is the largest private equity fund ever raised, […]

Will robotic process automation herald a new digital era in regulatory compliance in banks?

Exploring how the robotic process automation (RPA) powered digital workforce looks to disrupt the manual effort intensive regulatory compliance landscape in BFS, what edge it has over its human counterpart, the roadmap towards RPA driven compliance, challenges in this digitisation journey and success mantras, and innovations that are underway towards building intelligent RPA to replicate human decision-making.

The Monday mindset: 22 May 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, Antony Peyton, Banking Technology’s deputy editor, briefly discusses artificial intelligence (AI) and job security. It seems humans’ jobs in fintech are safe […]

Payments Canada welcomes ten start-ups to its Dragons’ Den

Payments Canada has revealed the ten paytech, artificial intelligence (AI) and regtech start-ups who will compete at its “Dragons’ Den-style competition” in Toronto. Called the FinTech Cup, a collaboration between Payments Canada, 500 Startups, and the Digital Finance Institute, it wants to help innovation, find talent, and drive funding for the finalists. Money on offer […]

Sumitomo Mitsui gets all chatty with AI

Sumitomo Mitsui Financial Group (SMFG) and its partners have unveiled an automated chat service using artificial intelligence (AI) to offer guidance to customers in Japan. SMFG is working with SMBC Nikko Securities, NTT Communications, with support from Accenture Japan, and their service will become available on 25 May at SMBC’s contact centre to improve its […]

Tokyo turns up volume in foreign fintech talent hunt

With its shrinking population and its growing interest in fintech, the Tokyo Metropolitan Government (TMG) has turned to Accenture to support recruiting companies find the right stuff from abroad. According to Japan’s health ministry, the nation’s population is expected to fall from 127 million to 88 million in 2065, dropping further to 51 million by […]

Knowledge economy in financial services: from curator to conductor

Once upon a time, not so long ago, companies tried to generate new business by sending marketing messages to prospective clients by post. Direct or “junk” mail – sending a leaflet or letter to anyone for whom the firm had a job title, street address or postcode – was pretty unsophisticated, often derided as a “scattergun” approach.

Fintech boosted by IBM’s quantum computing leap

Fintech innovation could be getting a push as IBM has built and tested its most powerful universal quantum computing processors. IBM says this development opens up a range of possibilities within the fintech world. Namely, solutions to optimisation problems found in supply chains, modelling financial data, and risk analysis; making facets of artificial intelligence (AI) […]

Corvil’s virtual Cara cares for cybersecurity scares

Trading tech firm Corvil has launched “Cara” – its virtual security expert designed for electronic trading businesses looking to solve cyberattack issues. Powered by machine learning algorithms, Cara works in tandem with Corvil’s existing analytics appliances and it autonomously identifies vulnerabilities and possible attacks within trading environments. It then runs multi-dimensional security analytics that detects […]

UBank’s Chatbot Helps Customers with Home Loan Applications

Bank has found another way to use the artificial intelligence-powered virtual assistants. The online-only Australian bank launched RoboChat May 15 to help home buyers—and homeowners who want to refinance—complete UBank’s online home loan application more easily.

Apple’s $200m acquisition wants to shed light on dark data

Apple has reportedly made another sly move into the world of artificial intelligence (AI) through the $200 million acquisition of dark data firm Lattice, reports Telecoms.com (Banking Technology’s sister publication). The purchase has been brought to light by TechCrunch, and will add a small, but respected team of AI engineers to the ranks of the […]

Misys brings AI to its trade monitoring software

Misys is getting in on the artificial intelligence (AI) act, with the launch of Misys FusionCapital Detect – a component for its trading solution which uses machine learning to spot booking errors, anomalies and unusual activity. The firm says FusionCapital Detect behaves as a personal assistant for trade validation teams, red flagging probable mistakes that […]

Australia’s UBank unveils virtual assistant for home loans

UBank, a subsidiary of National Australia Bank (NAB), has launched RoboChat, Australia’s “first virtual assistant” for online home loan applications. RoboChat will guide customers through the online mortgage form by providing real-time input on questions like “what term do you offer on home loans?” and “do you offer redraws and how do they work?”. Lee […]

Fintech funding round-up: 4 May 2017

Money talks, but it doesn’t sing and dance, and it doesn’t walk. And long as I can have you here with me, I’d much rather be, forever in fintech funding. Featuring FriendlyScore, Nav, Stockspot and InDebted. London-based FriendlyScore, a Software-as-a-Service (SaaS) B2B credit-scoring platform, will be opening its doors to new investors. The company is […]

Humans hanging on in RBS hybrid bot plan

New York-based LivePerson has rolled out the “first financial industry hybrid bots in the world” at the Royal Bank of Scotland (RBS), offering a service where humans and bots can team up in one conversation. With RBS continuing with branch closures and job cuts, and seeking a digital redress to a financial mess; the idea […]

Cash cloud – AWS, Google and Azure are smashing it

Amazon Web Services (AWS), Google and Microsoft Azure have all reported healthy growth figures, with artificial intelligence (AI) forming the central role in the future of the platforms, reports Telecoms.com (Banking Technology‘s sister publication). Current market leader AWS has demonstrated another quarter of exceptional growth, though it is slowing ever so slightly. Let’s be clear, […]

The future of insurance is collaboration

To the outside observer the insurance industry may look very conservative with dominant global companies and local players operating in the way they have done for years and with very little interaction with their customers. But this is changing.

Certua to launch robo life insurance service in UK

UK-based start-up Certua plans to launch a robo life insurance service in Q3 of this year – with the aim to create products and services that can auto adjust based on customer need. Using open data, it will provide real-time personalisation of financial solutions, and “ongoing recommendations” for its customers. This means one insurance policy […]