Appian unleashes contact centre platform for financial services
An “orchestration of the human and robotic elements of service”.
Machine Learning
Appian and KPMG expand AI alliance
All in the name of the “intelligent automation” game.
Regtech start-up ClauseMatch lands £3.6m funding
ClauseMatch raised £3.6 million ($5 million) from Index Ventures and other investors.
Infographic: unlocking the potential of chatbots
Showing how chatbots can improve user experience in e-commerce.
The evolution of regtech
The industry has proven itself to be resilient and, as always, it will find a way to adapt.
BBVA to invest $50m into Chinese venture capital fund
The fund has a special focus on artificial intelligence.
Three big trends on display at FinovateSpring 2018
FinovateSpring is a little less than a month away.
Goldman Sachs acquires personal finance app Clarity Money
Brings over one million customers to its online lending platform Marcus.
Is voice the next UI?
Theodora Lau discusses what the future might look like for fintech and brands.
GoodData ventures into insurtech
BI firm GoodData has expanded into the insurance industry to simplify claims and underwriting.
Banking marketeers Micronotes hits right notes with $3m funding
US firm focuses on helping banks strengthen customer relationships with PaaS.
NatWest links with Vocalink to foil fraudsters
Bank bolsters defences for detection of invoice fraud.
Five ways AI is disrupting financial services
Whether you realise it or not, artificial intelligence (AI) is taking over the world.
IoT gets chatty with DeepMind’s cloud text-to-speech
Will allow IoT devices to talk back to you.
Personetics brings cognitive banking to Banca Transilvania
Romania’s second largest bank will integrate AI guidance into its digital banking.
Clinc launches self-service AI platform, Spotlight
“Putting the power of world-class conversational design into the hands of banks for the first time.”
Beyond the hype: AI in financial services gets serious
Live from FinovateEurope, Rohit Talwar discusses AI and what the road to “super-intelligence” will look like.
Orange Bank turns to IBM Watson for virtual advisor tech
Orange is brining “unique customer experience” with its new virtual advisor, Djingo.
AI and ML curbing financial fraud
A never-ending cycle in the good guy vs bad, but good folk are now gaining ground.
Kapow! Kofax to power Spotcap’s credit assessment algorithm
SME financing provider Spotcap has implemented Kofax’s Kapow robotic process automation (RPA) software.
Will AI replace humans in the insurance industry?
Will you be one of the 800 million individuals ousted by AI?
Digital transformation: is NatWest leading the way or going a step too far?
A bold new move that could shake up the banking industry.
Fintech funding round-up: 27 February 2018
From the US to Brazil – stars Pagaya Investments, C2FO and RecargaPay.
ID Finance brings behavioural biometrics to fraud fight
Barcelona-based firm incorporating biometrics into its AI-based fraud scoring engine.
Bazaarvoice acquires e-commerce app provider AddStructure
Addstructure offers search and discovery apps for e-commerce merchants.
GreenKey teams with IPC to develop AI-based speech recognition solution
Will convert real-time voice into useable data for financial market participants.
NatWest in AI driven “digital human” test
In advanced testing stage of a new AI prototype called Cora.
UK Investment Association unleashes fintech accelerator
Asset management industry to get generosity from VeloCity.
Onfido to provide digital ID verification tech to Bitstamp
Onfido has been selected by Bitcoin exchange Bitstamp to provide its ID verification during onboarding.
Clinc tops $4.5m in annual revenue
Conversational AI platform in the pink and hires a chief growth officer.
Personetics AI fuels Tandem’s digital insights
Bank will use Personetics’ Cognitive Banking Brain for new offerings within its digital banking.
Onfido to power KYC for Arro Money
Identity verification firm fuels know your customer checks.
Credit Union Australia feeling Rosie with Flamingo AI insurance chatbot
Provides a service for potential new members visiting its website.
TIA Technology acquires Danish insurtech start-up goBundl
TIA’s core insurance platform will be combined with goBundl’s self-service digital frontend.
CollectAI partners with Pay360 for UK launch
Accounts receivable and debt collection management company collectAI has made inroads into the UK.
Israel Discount Bank gets AI energetic with Personetics
Cognitive Banking Brain powers AI digital financial assistant Didi.
Alibaba Cloud brings big data programme to Malaysia
To get experts to collaborate and compete in developing tech solutions.
BehavioSec boosted by $17.5m funding
Behavioural biometrics company now has total funding of almost $26 million.
Softbank seeks to steal PayPal’s plunder
A rival digital payments system?
LenddoEFL psychometric scoring solution launches in Vietnam
Entrepreneurial Finance Lab has furthered its reach across Asia.
