Payments Canada concludes search for new CEO with Susan Hawkins appointment
Payments Canada, which operates the country’s payment clearing and settlement system, has named serving board member and former TD Bank Group exec Susan Hawkins as its new CEO and president, effective 12 August 2024.
Susan Hawkins, new Payments Canada president and CEO (Image: LinkedIn)
Hawkins’ appointment marks the conclusion of the company’s CEO search, initiated after Tracey Black announced her decision to step down from the roles of president and CEO in February after a four-year tenure.
Payments Canada has been co-led by chief financial officer Kristina Logue and chief delivery officer Jude Pinto in the interim. Both are now to return to their original positions upon the installation of Hawkins, who has served as a member of Payments Canada’s board since 2020.
Commenting on the incoming CEO, Garry Foster, chair of the Payments Canada board, states that Hawkins is an “expert in the industry” and that “her experience spans domestic and international retail and commercial payment leadership”.
Hawkins’ career path includes roles at FIS, where she acted as EVP and general manager of digital banking and payments, and most recently, at TD Bank Group, where she held the position of global head of enterprise payments and EVP of US payments.
Hawkins says she takes the helm at a “pivotal time for Payments Canada and the industry”, highlighting how initiatives such as the recent Royal Assent of the Canadian Payments Act are actively broadening access to the country’s national payment systems.
Moreover, she notes that her tenure will commence as “Payments Canada leads the final phase of a ‘made for Canada’ Real-Time Rail (RTR) payment system”.
