First State Bank partners Jack Henry for core processing and digital banking platform
First State Bank, a community bank hailing from Wisconsin, USA, has partnered with Jack Henry to drive digital innovation across both sides of its retail and commercial operations.
The vendor says the bank is to adopt its core processing solution as a means to “automate processes and boost efficiencies”, while it will also tap its front-facing digital banking platform Banno to unify technology resources for card management, payments, user authentication, financial reporting, accounts and customer communication.
This, it adds, will afford the bank access to the APIs of over 950 of its third-party fintech partners, enabling it to further differentiate its offering within the market.
Matthew Lemke, president and CEO at First State Bank, says the deal will assist its transition away from a transactional banking experience to one that is “holistic” and “guidance-based”, adding that he expects access to its partner network to “give us a competitive advantage”.
Founded in 1933 and headquartered in New London, the bank operates a suite of retail and commercial banking services, including mortgages, loans, accounts and a mobile wallet, alongside its wealth management division, and currently claims $550 million in assets.
It has now become the latest US-based financial institution to tap Jack Henry’s banking technology, following in the footsteps of Platinum Federal Credit Union, Machias Savings Bank, Credit Union 1 and most recently, Copper State Credit Union in Arizona.