Video: LiveBank at Money20/20 USA 2023 – Bridging the gap between physical and digital banking
At the Money20/20 USA 2023 conference in Las Vegas, FinTech Futures sat down with LiveBank’s International Sales Director Maciej Mazurkiewicz and Product Manager Mateusz Grys to discuss how the company’s tech aims to bridge the physical and digital worlds when it comes to customers’ banking experiences.
Watch the video to discover:
- How LiveBank’s communication technology promotes a hybrid model to allow banks to offer a branch-like service through their digital offerings.
- The importance of direct communication with customers to build strong relationships.
- How the company is utilising generative AI to help banks improve their customer experience.
You can find out more about LiveBank and its products and services here.