Demystify Podcast: Demystifying conversational interfaces with Zor Gorelov, founder of Kasisto
Our latest episode of Dave and Dharm Demystify Podcast is with Zor Gorelov, founder and CEO of Kasisto, a pioneering conversational artificial intelligence (AI) company focused on financial services.
With a rich history in the field of conversational interfaces, Zor’s journey began more than three decades ago at Bell Labs.
In this enlightening podcast, Zor demystifies the intricacies of conversational interfaces, emphasising their expansive scope beyond mere chatbots. He delves into the historical evolution of human voice interaction with technology, offering profound insights on how and where conversational interfaces can wield the most significant impact on customer experiences.
Our conversation also explores Kasisto‘s remarkable journey, as it now boasts deployment in over 50 financial services companies spanning 16 different countries.
Shifting gears, we delve into the profound impact of Generative AI (GenAI), with a spotlight on KAI-GPT, Kasisto’s new product, which is a large language model (LLM) for banking. Zor demystifies the importance of having models that are focused on particular verticals, particularly highly regulated ones.
We then pivot to Zor’s visionary perspective on the emergence of artificial financial intelligence (AFI) and how Kasisto aims to lead the way in this transformative era.
It’s worth noting that our discussion ventured beyond technology, as we indulged in a spirited conversation about wine!
Take a look at the full catalogue of episodes on the Dave & Dharm Demystify Podcast homepage.