One more thing – financial services, tech & human intersection
In this series, One more thing, Theodora (Theo) Lau, a prominent speaker on all things fintech and innovation, writes about the intersection of financial services, technology, and the human element.
She discusses how fintech can promote change and innovation to create a more fair and inclusive system globally and shape a better future for all humankind.
Financial services can play a more crucial role in lifting people out of poverty and help break the cycle of inequality, and with focus and intention, more inclusive economic growth can finally be within reach.
Theo is the founder of Unconventional Ventures, a public speaker, and an advisor with extensive experience in tech and start-up ecosystems. She is the co-author of Beyond Good, and host of One Vision, a podcast on fintech and innovation.
Connect with Theo on LinkedIn, X @psb_dc, and Mastodon @[email protected].
Sibos 2024: AI and the human-centric future of financial services
To be future ready will require us to be not only data-ready, but empathy-enabled.
Building a community from data
Behind every transaction is a human story, waiting for us to connect the dots.
I am speaking now
At the current rate, it will take another 134 years before we can reach global gender parity.
Invisible threads: The unassuming tech powering our lives
With technology, success is always built on top of prior innovations and lessons learned.
We are all living on borrowed time
Together, we can create meaningful change through collective action that can last generations.
AI as the new frontier: empowering credit unions for future growth
How can credit unions leverage AI to help boost deposits and improve loan growth?
Cultures have no borders
The financial services industry has a key role to play in shaping a truly borderless financial world.
Human connection in the age of AI
Even in the age of an AI arms race, we can still reclaim what is uniquely human: our empathy.
Forget the accolades and the pleasantries and pay us
For this International Women’s Day, and for all the days that follow, my message is simple: pay us.
When goals become aspirations, where does that leave us?
Fundamentally, I believe that businesses can be an important force to drive societal change.
If 2023 was the year of AI hype, will 2024 be the year of AI governance and responsibility?
In 2024, we must ensure that issues around privacy, fairness, and biases in AI are addressed.
Building a world for the 99%
We have the technology to create a more supportive ecosystem for millions of SMEs worldwide.
Are we AI ready?
As we continue to layer AI technology into our day-to-day lives, the risks continue to multiply.
Can you seek out the line that we cannot see?
If you have the power of the pen but you choose to look the other way, then what hope do the rest of the people have?
What we don’t dare talk about
The financial services industry and society in general needs to do more to support women going through the menopause.
Sibos 2023: Empathy and AI – banking’s duty of care
Ultimately, the responsibility lies with humans to decide where, when, and how AI is deployed.
You’ve checked the DEI box. Now what?
To truly transform is to have DEI values infused in the DNA of your company.
On the evolution of work
The future of work is human — and tech can help create new economic opportunities for more people.
The trust that binds us
What will become of the trust that binds us when people misplace their faith in faceless algorithms?
The future of work is a story of data and empathy
The future is not about using technology to displace humans, but leveraging technology to be more human.
A tale of two worlds
We have a responsibility as an industry to do more to improve financial security and create a more equal society.
ChatGPT and generative AI – what does banking have to do with it?
Ready or not, the generative AI genie is out of the bottle and there is no going back.
Diversity of socks is our future
Awareness does not always translate into action, unfortunately. It’s intention that we need.
Reasons to be hopeful for 2023
Perhaps, the universe has a plan hiding in plain sight. The glimmers of hope that are just around the corner...
Being an entrepreneur: from A to Z
It’s easy to start a company, but it’s much harder to sustain it.
Sibos 2022: Food, shelter, water – what does banking have to do with it?
Banks can play a crucial role in lifting people out of poverty.
Video: Theo Lau at Finovate Europe 2022 – the future of AI in finance
FinTech Futures chats with Theo Lau about the use of AI in finance and future tech trends.
Digital makes the world go round: a reflection
We have the tools and resources to do more, and to do better, but more action is needed.
A jar of hope
We might be from different backgrounds, but we are all part of the universe.
It’s time to put our heart back into our ecosystem – and build what matters
Access to financial services is a crucial tool to help our most marginalised citizens escape poverty.
Just do it?
How can we, as an industry, be more empathetic and create solutions that matter?
My dollars matter
Branch closures hurt not only consumers, but also small businesses and their local communities.
A voyage of optimism from the city of angels to mountains of clouds
Entrepreneurs, local governments and socially minded enterprises spark innovation in their communities.
Is voice the next UI?
Theodora Lau discusses what the future might look like for fintech and brands.
Celebrating Finovate’s #WomeninFinTech
For fintech to be for everyone, it needs to be from everyone.
The empathy deficit
As the cost of living continues to rise, what will banks do? What should they do?
The forgotten faces of diversity: the invisibles
To be successful, diversity and inclusion must start from within – and it must be built into the culture.
The forgotten generation: driving digital adoption with older customers
Everyone - regardless of their age, would like a good user experience.
True diversity or tokenism
It is not only time for us to say: ENOUGH IS ENOUGH. It is now time for us to hold ourselves accountable.
We were all beginners once
Be intentional in finding new voices. And be intentional in elevating them.
What the Fintech? Episode 10 | Diversity & inclusion: AI bias
Theodora Lau, founder of Unconventional Ventures provides her take on artificial intelligence.
US digital banking platform Milli Bank closes down
Milli Bank, which closed on 15 November, offered a savings and spending account.
Business financial management fintech KPay raises $55m in Series A funding
KPay says the round is the “largest Series A globally in the payments sector in 2024”.
Video: Mambu at Money20/20 USA 2024 – Accelerating digital transformation
Mambu’s Anshul Verma and Deloitte’s Manpreet Singh discuss how FIs can boost their digital transformation.
Citi separates Banamex from institutional banking business in Mexico
The separation comes as Citi “continues to actively work” on the proposed IPO of Banamex.
Video: Highlights from FinTech Futures’ Banking Tech Insights: Limitless Banking panel and networking event
Watch our highlights video from the FinTech Futures Banking Tech Insights event on 14 November.
9fin bags $50m in Series B funding round led by Highland Europe
9fin previously raised $23 million in a Series A+ round in 2022.
UK regtech Vixio names Christian Erlandson as new board chair
Erlandson succeeds Gehan Talwatte, who has served as the company’s chair for the last two years.
Mexican fintech start-up R2 secures $50m debt facility and $9m in fresh equity
The equity injection is an extension of the company’s $15 million Series A round from 2022.
UK specialist mortgage lender Vida Homeloans secures full banking licence, rebrands as Vida Bank
Vida Bank will operate as a specialist mortgage bank offering residential and buy-to-let mortgages.
Deel boosts European payments infrastructure with acquisition of Atlantic Money
The move follows Deel’s acquisition of South Africa-based payroll and HR company PaySpace back in March.