Backbase scores fintech deal in Norway with SSF Bank
Norway’s Sparebanken Sogn Og Fjordane (SSF) Bank is modernising its digital banking tech with Backbase.
Backbase says its omnichannel offering will replace the existing technology at the bank in preparation for “the next digital banking phase in the Nordics”.
Norway is already one of the most digital-savvy nations in Europe, with 83% of the population using smartphones and 91% banking online.
The first phase of the project at SSF is the launch of a new mobile application (available on iOS and Android). Among the advantages of the new solution, Backbase cites the ability to manage and add SSF Bank’s own banking features “without the need to depend on a third party to do so, as previously had been the case”.
Plus, there is “access to effective cross-selling and upselling tools” for the bank’s team.
The vendor adds that the new mobile app, which has been recently launched, “has already experienced a fast adoption rate” – over 40% of SSF Bank’s customers use it regularly.
Reiel Haugland, head of business development at SSF Bank, says Backbase was chosen due to its omnichannel capabilities and “extensive knowledge and expertise of the banking landscape”.
SSF Bank has a 160-year old history, and is a result of a merger between 25 savings banks. It has 22 branches and 21“bank-in-shop” outlets across Norway, and is the largest bank in the county of Sogn og Fjordane. It provides services to consumers and businesses.