Barclays.Net down and out for UK Bank Holiday weekend
Barclays’ business banking service, Barclays.net, decided it would also take time off during the three-day Bank Holiday weekend in the UK.
The system suffered intermittent outages from 29 April until today (3 May), and there were numerous complaints on Twitter from angry users.
The impact on customers ranged from trying to pay staff or facing problems when moving house.
@SusieCosgrove Having taken action services are now returning to normal and we would like to apologise for any inconvenience caused. ^KA 2/2
— Barclays UK Help (@BarclaysUKHelp) May 3, 2016
@oscar315 At the moment that's all the information we have available James. We're working with your solicitor to resolve the issues. ^KA
— Barclays UK Help (@BarclaysUKHelp) May 3, 2016
The bank apologised for the issues: “A small number of customers are experiencing difficulties logging in to the Barclays.Net service.”
At 1.44 pm (UK time) today, the bank provided an update: “Having taken action services are now returning to normal and we would like to apologise for any inconvenience caused. Earlier we experienced a technical issue affecting some payments during a routine update to our systems.”