Morocco’s CIH Bank taps Backbase for Engagement Banking platform
CIH Bank has teamed up with Dutch digital banking solutions provider Backbase to advance its digital transformation strategy.
The Morocco-based bank, which specialises in real estate and hospitality financing as part of the Caisse de dépôt et de gestion (CDG) group, is deploying the vendor’s Engagement Banking platform as part of the partnership.
Recently selected by the likes of MyState Bank, Furness Building Society and OneAZ Credit Union, the flagship solution offers features designed to enhance financial institutions’ capabilities in areas such as lending, investments and customer engagement.
Specifically, CIH Bank expects this integration to streamline its onboarding processes for both local customers and Moroccans living abroad.
Founded in 1920 and headquartered in Casablanca, CIH Bank reports a balance sheet of approximately $8 billion as of year-end 2023. The bank operates a network of over 336 branches and 716 ATMs across Morocco.
In 2020, CIH Bank went live on Finastra’s Fusion Corporate Channels and Fusion Trade Innovation systems to digitise its end-to-end corporate banking services and automate trade and supply chain operations.