JP Morgan to bolster community presence with planned hiring spree in US
JP Morgan Chase has unveiled plans to hire 75 community managers in the US by 2030, in an attempt to drive financial inclusion among the country’s underserved communities.
The bank first incepted the role during the launch of its first community centre in Harlem, New York in 2019.
With 150 community managers appointed in the time since, Chase intends to leverage the 75 proposed hires to maintain community-level financial support across 48 of the 50 US states.
They will be tasked with hosting financial health workshops on topics such as budgeting, credit and savings, and acting as financial educators to the communities they serve.
The bank’s statement emphasises how the representatives will not promote any Chase banking products and services through this remit.
Marianne Lake, CEO of consumer and community banking at Chase, says that by adding more community managers, “we will be able to reach more customers in areas that have faced historical barriers to banking, such as urban areas with Black, Hispanic and Latino populations”.
Chase community managers are not to be confused with Chase senior business consultants, who provide “complimentary one-on-one mentorship, coaching, and technical assistance to business owners”, according to the bank’s statement.
On this front, Chase currently maintains 74 consultants in 35 cities in the US, and in conjunction with hiring more community managers, will seek to increase its consultants’ presence to 38 cities by the end of this year.