Andrews Federal Credit Union taps Blend for deposit account opening solution
Andrews Federal Credit Union, which services over 140,000 members along the US East Coast, has turned to cloud-based digital banking solutions provider Blend to “streamline the deposit account opening experience”.
The $2.6 billion-asset credit union is to apply the vendor’s deposit account solution to action this initiative, which supports an omnichannel application process with counteroffer capabilities and multiple funding options to improve account conversion, automated identity verification for risk management, and tools to assist bankers in strengthening member relationships.
Founded in 2012, San Francisco-based Blend claims its origination solutions have assisted “over half of the top 10 credit unions in the US by asset size”, a track record which makes it “uniquely positioned” to satisfy the remit of its new partnership with Andrews Federal Credit Union.
The full-service co-operative currently maintains operations in Washington DC, Maryland, New Jersey and Virginia, as well as in select US military outposts throughout the Netherlands, Belgium and Germany, providing members with a range of borrowing and savings options in addition to investment services.
“We saw an opportunity to enhance member engagement and streamline the overall application process,” explains Marco Alvarez, SVP and chief retail officer at Andrews Federal Credit Union.
“Our partnership with Blend is a major step towards offering a true end-to-end digital account opening solution that empowers our members to make informed financial decisions.”
The credit union’s efforts to go digital have also been noted in its partnership with Akuvo announced last year, which saw the integration of the US-based technology firm’s Aperture platform for credit risk and delinquency management.