Video: Fremont Bank at FinovateSpring 2024 – Harnessing AI to augment a bank’s customer experience
At the FinovateSpring 2024 conference in San Francisco, FinTech Futures sat down with Vivian Yeung, EVP and Chief Digital & Technology Officer at Fremont Bank, to discuss how AI has transformed the financial services sector and enhanced the bank’s customer experience.
Watch the video to discover:
- Fremont Bank’s AI strategy.
- How AI has impacted the financial services sector.
- How to leverage AI to enhance the customer experience.
- How to address some of the main security and privacy concerns revolving the use of AI.
You can find more FinTech Futures video interviews here.
