BBVA partners OpenAI to deploy ChatGPT among its employees
Spanish banking giant BBVA has partnered with ChatGPT developer OpenAI to distribute generative AI tools among its workforce.
Spain’s BBVA partners OpenAI for ChatGPT
The Bilbao-headquartered group says that it has now started to deploy 3,000 ChatGPT Enterprise licenses among employees operating its central services in Spain, and also plans to extend licences to employees in the group’s other “main countries” in due course.
ChatGPT, launched by OpenAI in November 2022, is recognised for its ability to generate content and provide answers to complex business queries. The service broke records by attracting over one million users within its first five days of launching.
According to a statement, BBVA says its deployment of the technology seeks to “increase productivity and process efficiency, while stimulating innovation across the group”.
“The aim is for all areas and departments to have access to ChatGPT, so that licensed employees can collaborate with their colleagues in undertaking various projects,” the group’s statement continues.
BBVA previously announced its intention to cultivate over 2,600 technology-focused roles in June last year, with a specific focus on AI and data science roles. It later announced in October its plans to merge its three technology subsidiaries – BBVA Next Technologies, BBVA IT España, and Datio – into one unified division called BBVA Technology.
Ricardo Martín Manjón, global head of data at BBVA, says the agreement will serve as “a game-changer in how we support our customers in their decisions and offer personalised services”, and will help to “stimulate creativity among our employees”.
