Video: Symend at Fintech Meetup 2024 – Putting an end to “zombie engagement”
At the Fintech Meetup 2024 conference in Las Vegas, FinTech Futures sat down with Hanif Joshaghani, CEO and co-founder of Symend, to discuss the challenges of digital communication with customers and how financial services firms can put an end to “zombie engagement” – automated, generic interactions that lack the personal touch customers want from their service providers.
Watch the video below to discover:
- The biggest challenges financial service providers face today when it comes to customer engagement.
- How financial service providers can avoid zombie engagement and interact with customers as individuals.
- How Symend’s Conscious Engagement solution works and how it differs from other customer engagement tools on the market.
You can find out more about Symend and its products and services here.
