Grow Financial FCU taps NCR Atleos for ATM management
US-based Grow Financial Federal Credit Union has selected NCR Atleos for its ATM-as-a-Service (ATMaaS) tech in a bid to supercharge its self-service banking options.
Established via the separation of enterprise technology provider NCR Corporation in July, NCR Atleos says it will work with the financial cooperative to update its “aging ATM infrastructure”.
Founded in 1955 and headquartered in Tampa, Florida, Grow Financial provides personal and business banking services including credit cards and savings accounts, as well as auto and home financing options, to around 200,000 members across the state. At present, it claims to operate 70,000 surcharge-free ATMs across the wider US.
In a push to “connect with members in new and engaging ways”, Grow Financial has expanded its vendor partnership with NCR Atleos for the cash management, maintenance, and further installation of its ATM fleet.
It has also tapped the vendor for its ITM-as-a-Service option. According to NCR Atleos, the move “consolidates a previously complex operating environment into a single, trusted vendor partnership”.
Doug Tilden, EVP and chief financial officer at Grow Financial, says the new software will make its self-service banking options “reliable, member-centric, and easy to use”, while also “enhancing efficiencies and reducing complexity”.
Adding to this, Steven Nogalo, general manager of North America for NCR Atleos, says the expanded partnership will make the financial cooperative’s self-service banking options “more accessible to members and free significant bandwidth for the credit union”, enabling employees to focus further on core business objectives.
NCR Atleos has managed to strike a series of significant deals with financial service providers for its ATMaaS offering in recent months, including Seacoast Bank in August, UK retailer Asda in November, and most recently, Security Bank of Kansas City.