Video: NatWest at Sibos 2023 – Payments transformation and innovation
At the Sibos 2023 conference in Toronto, FinTech Futures sat down with Ian Povey, CIO Payments Services and Technology at NatWest, to discuss the key trends shaping the future of digital payments and how banks and fintechs are looking to innovate in the space to meet evolving customer demands.
Watch the video to discover:
- How customers’ relationship with payments and what they expect from providers has changed in recent years and how businesses can keep up with that change.
- How banks and financial institutions are tackling growing issues such as APP fraud.
- The key trends around how customers are choosing to pay and how the payments space will evolve in the near future to meet shifting needs.
You can find more FinTech Futures video interviews here.