Video: Genpact at FinovateFall 2023 – Generative AI across the banking value chain
At the FinovateFall 2023 conference in New York, FinTech Futures caught up with Anu Sachdeva, Global Service Line and Solutions Leader at Genpact, to discuss the surge in popularity of generative AI in banking and delve deeper into its key use cases and benefits.
Watch the video below to discover:
- The best practices banks should follow to introduce generative AI and how they can get the most out of the technology.
- The generative AI-based solutions Genpact is working on for its clients and the impact they’re having both internally among staff and externally when it comes to boosting customer experience.
- How generative AI technology is being developed to alleviate concerns around bias and accuracy and the future of its evolution.
You can find out more about Genpact and the company’s AI-powered product offerings here.
