US Bank seeks AI specialist in call for automation and process transformation leader
US Bank is in the market for an automation and process transformation leader as the bank looks to tap into the power of artificial intelligence (AI) to optimise its operations.
The Minneapolis-based commercial bank, the United States’ fifth largest, has put out a call for a “seasoned” leader who can deliver “a strategy to drive advanced process automation” throughout its operations organisation.
Its job listing emphasises that “a significant component of this role will be to leverage new technologies in the AI arena”.
The successful candidate, who must hold over a decade’s worth of experience in operations leadership, will be tasked with designing and executing automation solutions using tools such as “robotic process automation (RPA), business process management (BPM), machine learning, AI and GenAI“.
Among the other responsibilities within the role’s remit include recruiting a team of process designers, scrum masters and process automation experts and engaging and educating leaders across the organisation in “re-imagining processes automation technologies”.
The bank is certainly no stranger to the advanced technologies outlined in the job listing. In early 2021, it introduced its ‘Pay Yourself First’ feature which incorporated AI into customer saving habits, and more recently in June applied the technology again to its commercial rewards card to provide further efficiency to its corporate travel spend management service.
Elsewhere, it continues to leverage other forms of advanced technologies in its operational processes, most notably through the incorporation of the cloud within its data analysis capabilities, achieved through its partnership with Microsoft Azure.
This article on US Bank’s search for an AI specialist to lead automation and process transformation is a testament to the ever-evolving landscape of fintech and its growing reliance on cutting-edge technology. It’s exciting to see financial institutions recognize the significance of AI in optimizing operations and enhancing customer experiences. Best of luck to US Bank in finding the perfect candidate for this crucial role!
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