Westpac pens five-year cloud deal with AWS to boost digital transformation
Aussie banking heavyweight Westpac has renewed its partnership with Amazon Web Services (AWS), signing a five-year contract to support the bank’s hybrid cloud strategy.
With the extended partnership, Westpac aims to leverage AWS’ machine learning and data analytics capabilities to accelerate its digital transformation and build more personalised experiences for its banking app customers.
Westpac employees will also be able to access AWS training resources that will teach them how to build cloud solutions for the financial services industry.
The pair have been working together since 2015, with AWS hosting the bank’s websites.
“In that time, we’ve had over 72 months of uninterrupted uptime, which is a game-changer for our systems and our customers,” says Westpac group chief technology officer (CTO) David Walker.
Walker adds the collaboration will enable the firm to continue growing the use of cloud across the business and build new digital-first experiences, “particularly through advanced technologies like conversational AI, Banking-as-a-Service (BaaS), and our new transaction platform for institutional customers”.
Rianne van Veldhuizen, managing director of AWS Australia and New Zealand, says building on AWS will enable Westpac to meet “rapidly changing customer behaviours and drive business growth, while equipping employees with skills needed to drive Australia’s digital future”.