Dock: meet in person on 24 November 2021 in London

Get ready for face-to-face interaction! Our next Dock roundtable experience – free to attend for banks and financial institutions – will take place on 24 November at the Royal Lancaster Hotel in London.

Real conversations. Real connections. Real solutions.

Dock is a unique roundtable experience – facilitating quality conversations with the most senior digital transformation decision-makers in banking and finance and develop practical, real-world solutions to shared challenges.

No exhibitions, no sales-pitches, no noise. Just conversations with the people that matter.

Roundtable sessions include:

ROUNDTABLE 1: What is the nature of innovation in retail banking today?

Time: 10.30am-11.30am (followed by a networking lunch at 12pm)

The speed of digital and technological transformations has accelerated to unprecedented levels over the last 18 months. With incumbent banks looking to keep up with changing consumer demands and needs in light of the pandemic and the growing number of neobanks looking to shake up the space with cutting-edge digital offerings, innovation in the retail banking space has arguably never been more important.

In this roundtable, we take a look at:
● Is the concept of innovation itself being perceived differently by different banks? And how are different approaches to innovation – such as inside-out vs outside-in innovation – being adopted and utilised?
● How are banks aiming to modernise their processes to remain relevant and grow customer share?
● The key trends in the industry today.
● What goes into replacing legacy systems and why might banks be hesitant?

ROUNDTABLE 2: Banking for a better future: What banks and fintechs can do for a greener world

Time: 10.30am-11.30am (followed by a networking lunch at 12pm)

Sustainability is a key challenge facing humanity, with scientists, governments and businesses in agreement that more needs to be done to control our contribution to climate change and protect the future of the planet.
The Covid-19 pandemic showed what can happen when a catastrophic event tests the global economy. Given the scale and criticality of the finance industry, banks must look to lead from the front to drive more environmentally sound practices and reduce their carbon footprint. More and more financial institutions are looking at new techniques and innovative technologies to reduce and offset carbon emissions and move to more green and sustainable processes.

In this roundtable, we take a look at:
● How banks can do more to tackle climate change.
● Emerging green banking trends.
● How existing technologies are helping banks to be more sustainable.
● How sustainable banking practices meet changing consumer expectations and demands.

ROUNDTABLE 3: Consumer tribes: Understanding the shared behaviours driving future banking trends

Time: 1pm-2pm (preceded by a networking lunch at 12pm)

Traditional audience segmentation in financial services is broken. The one-size-fits-all model, in which customers are divided up based on how much they earn, is redundant in the world of open finance. If banks want to survive, they need to think about the emerging consumer “tribes” – groups within society that share common values and financial behaviours. Understanding more about these tribes will help banks predict banking trends and adapt their services to better meet the needs of their target customers.

In this roundtable, we take a look at:
● Five emerging consumer tribes that will be key to banking trends in the coming years.
● How banks can identify which tribes they want to affiliate themselves with as well as how to appeal to these groups.
● How financial institutions should look to shift from service providers to lifestyle partners.

Who has previously joined? Barclays, BNP Paribas, BNY Mellon, Lloyds, HSBC, Morgan Stanley, ING, JP Morgan, Novo Banco, Invest Bank, Royal Bank of Scotland, US Bank, Cynergy Bank, Banking Circle plus many more!

“Joining Dock was definitely a fruitful experience to discover action-oriented insights throughout the industry worldwide. The relationships we have built with the peers through Dock community would be an asset to our organization, which definitely motivates us to thrive for our next innovations in an ever-changing banking industry.”
Chisato Nakamura (Ms.), Manager, DX Division, au Jibun Bank Corporation

“Dock promises real conversations, and that’s exactly what you get. Real conversations are increasingly important in a virtual age and make a real difference to making proper connections with other professionals.”
Michael Mainelli, Executive Chairman, Z/YEN

Senior executives from banks and financial institutions are eligible to attend for free – register your free VIP pass here:

If you are a tech/services provider you can get involved too! Take a seat at the table, hear from your clients and understand the challenges they are facing and help to solve them. To find out more and to reserve your place, contact Jon Robson at [email protected] or call him on +44 208 052 0423.

Can’t attend this event in person but interested to take part virtually? Take a look at Dock Digital.

In partnership with

Mambu launched in 2011 with the aim of enabling free access to modern financial services for all. The only true SaaS cloud banking platform, Mambu’s unique composable approach allows for the flexible assembly of independent components and systems to fit the exact needs of your business and customers. The Mambu team of 700 is spread across the globe and supports over 200 customers in 65 countries.

[email protected]
www.mambu.com

Do I need to be fully vaccinated or have a negative COVID-19 test to attend?
When you arrive at the event, you’ll need to provide proof that you’re:
– Fully vaccinated against COVID-19 according to your national vaccine programme
– OR proof of a negative test taken within 48 hours before arriving at the event.
Please bring proof with you – it will be visually verified and we will not retain any personal data. Proof can be either digital e.g. via an app, email, or official paper copy.

Please note that we, as the event organisers, won’t be carrying out tests on attendees ourselves at the event.