Appian unveils software to help banks operate amid coronavirus outbreak

Written by Ruby Hinchliffe
20th March 2020

Appian, a low-code developer which helps financial services companies automate their operations, has launched a free Covid-19 ‘response management’ application for its customers, which also include government agencies.

The firm says the application, which is only available to companies with 1,000 employees or more, can be “fully configured and adopted within two hours”, and helps corporations establish “a central command centre” to safeguard the health and safety of employees.

Users of the application do not have to be Appian customers

The application allows employers to track health statuses, locations and travel histories.

It runs in Appian’s HIPAA-complaint cloud platform. Appian has used the platform itself to create a ‘Covid-19 Help Department’ to support its employees.

Users of the application do not have to be Appian customers, making it an effective tool for drawing in new big customers.

Ofcourse, Appian has said the sole aim of the application is to help the world’s major employers cope with the economic disruption.

Some of the financial institutions it serves currently include Credit Suisse, Commerce Bank, Santander, State Street, and Barclays.

“Centralising accurate information about our people, where they are, and what they might need, and reaching our whole community is key to coordinating our organisation during crises,” says the University of South Florida’s chief information officer (CIO) Sidney Fernandes.

During 2018 hurricane season, Appian worked with the university to help track its 50,000 students, using some of the same technology which underpins its new Covid-19 application.

Appian’s customer conference ‘Appian World’ was supposed to take place in Miami at the beginning of this month, but had to be postponed just a few days before due to the coronavirus.

In the meantime, the low-code developer is exploring ways it can hold the conference digitally.