TSB selects Iress Lender Connect to boost brokerage
TSB Bank has selected Australian software firm Iress and its Lender Connect solution, installing the new system in its broker platform.
Iress says that TSB is its first “top tier” bank customer. It adds that the bank’s mortgage brokers will be able to “securely kick-start the mortgage application process and place more cases more cost-efficiently”.
Iress calls TSB its first “top tier” customer
Roland McCormack, TSB mortgage director, says: “There has been lots of talk about how tech can deliver a streamlined end-to-end process. We believe 2020 will be the year that two-way connectivity really gains traction, and TSB is committed to supporting our broker partners.
“We’re delighted to announce our adoption of Iress’ Lender Connect technology, enabling integrated brokers to transfer all relevant customer data direct from their CRM systems into TSB Mortgage Pro at a touch of a button, saving the need to rekey.”
Andrew Simon, executive general manager of product at Iress, adds that on go live, TSB brokers who use Xplan Mortgage, Xplan and Trigold will be able to use the technology to “connect seamlessly” with TSB’s broker platform.
TSB recently announced plans to close 82 branches and cut 400 jobs in a restructuring project that will see the bank look to save around £100 million.
On a media conference call about the new strategy, TSB CEO Crosbie revealed that the bank spends around 85% of its income on keeping the lights on, compared to around 64% for competitors.
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