Revolut CISO leaves after two months on the job
Revolut chief information security officer (CISO) Dinis Cruz has left the company less than two months after joining the UK-based fintech.
Revolut has struggled to hold onto some senior executives
Cruz announced on Twitter that he would be leaving the challenger bank in November, having agreed to his departure by mutual consent.
Previous CISO, Paul Heffernan, left Revolut in September after a year in the role.
The challenger bank has at times struggled with employee retention, especially when it comes to compliance and security.
According to analysis from Wired, 80% of 147 former employees who have worked for the firm spent less than a year there.
The neobank has also lost two chief risk officers, a chief compliance officer and two money laundering reporting officers since 2016, according to the Telegraph.
Revolut claims that it has over six million customers across Europe and adds 18,000 new accounts per day.
Social media company LinkedIn recently ranked the challenger as the UK’s second-most desirable place to work, behind compatriot and rival Monzo.
FinTech Futures contacted Revolut for comment, but had yet to receive a reply at the time of publication.
I’d bet the probation period wasn’t successful.
That is also a mutual consent, as it is part of its UK employment contract, which he must have signed to start.
The overwhelming reason a CISO or MLRO would leave within 6 months is that there are issues in the company they cannot resolve and therefore they would be liable for. Better to leave than go to jail.
Sure. It was all about the probation, nothing to do with IS concerns. You idiot.
Yeah mutual. Like us mutually agreeing to bad your ass.
Yeah. Like us mutually agreeing to ban your short term memory ass.
Revolut locked my account for no reason 22 days ago, I still have not received any contact drom them Understaffed and Scammers. Bank to avoid
Security and account monitoring is clearly a shambles at Revolut. My account as been blocked for weeks. Messages to the support team are 90% answered by automated responses. Thousands of accounts seem to be blocked arbitrarily, there are obviously insufficient staff to deal with so called security issues. Beware Revolut customers!! You can be locked out from your money for no apparent reason, and spend weeks without being able to find out what is going on. Not surprising you guys have not heard back from Revolut. They Never answer.
Another fintech human factory, at the same level with N26.
”Fintech human factory” LOL
I will borrow that!
Intrigued to know if he left because of Revolut’s compliance failures. Not a good CV highlight if Revolut continue to freeze accounts for unspecified reasons leaving customers high and dry. See my posts on ZDNet, I will be writing a other piece shortly about my personal experiences with Revolut
I am sure there are some issues, but the amount of fraud has risen dramatically, and as Revolut is a rising star it will be targeted more.
I had an issue a couple of weeks ago with account locked, for two days but got resolved, I’m very happy with revolut. Better your account locked than money lost.
I do hope you get your issues resolved soon
In contrast, none of my other business or personal accounts have ever been blocked in the last 30 years. Something is clearly very wrong.