Lightico closes $14.5m investment for digital customer experience
Lightico, the platform for digital customer interactions, has closed $14.5 million investment by Mangrove Capital Partners, a venture capital firm whose portfolio includes major tech companies like Skype, WalkMe and Wix.
Also participating are Crescendo Venture Partners and early-stage investors lool ventures and Spinach Angels.
Lightico’s technology replaces costly and frustrating customer-facing business processes with digitised customer interactions. Lightico’s platform enables businesses to instantly collect eforms, eSignatures, documents, photos, eConsent, payments and verify ID from their customer’s mobile device.
The funding will be used to build on Lightico’s growth, accelerate product development and expand its global presence.
“Today’s consumers have been trained by companies like Amazon, Uber, Apple and Netflix to expect instant experiences anywhere, especially on their mobile phones. Lightico helps regulated businesses accelerate and simplify complex processes in the critical last mile of the customer journey, where customers transact,” says Zviki Ben-Ishay, co-founder and CEO.
In the last year, Lightico has quadrupled in employee headcount and reports and increase in revenue by 500%.
