Heartland State Bank in core and digital banking tech revamp with CSI
CSI gains new client, Heartland State Bank
Heartland State Bank, a community bank in the US state of North Dakota, is modernising its front-to-back office technology. The new tech supplier is Computer Services Inc (CSI).
The bank has implemented CSI’s NuPoint core processing system and is now rolling out the vendor’s “mobile-friendly banking applications across platforms and for all transaction types”.
CSI says its digital banking solutions are directly integrated into the NuPoint core.
The supplier adds that its “innovative” front-to-back office products, security protocols and the ability to “streamline operations” factored into Heartland State Bank’s decision to award the contract to CSI.
Scott Tewksbury, president of Heartland State Bank, comments that “by working with CSI, we can now offer the kinds of digital banking services available at larger financial institutions, while maintaining the friendliness, convenience and customer focus that can only come from a community-based bank”.
Change at the helm
CSI’s long-standing president, R. Stanley Eckenberg, has announced plans to retire in June 2018.
Eckenberg joined CSI in 1992 and has held a number of senior roles. He will be succeeded by David Culbertson, who is currently the company’s COO (promoted in April this year from president of CSI’s technology services group). Culbertson has been with the company since 1989.
CSI is based in Paducah, Kentucky. It was incorporated in 1965 with six employees and three customer banks. Today, it serves 2,700 customers domestically and 20 other countries and employs 1,100 people.
It describes itself as “a single-source technology provider” to banks and financial institutions, offering core, payment processing and treasury management solutions, digital banking software, electronic and print distribution, regtech and ID verification technology. CSI places a lot of emphasis on outsourcing and cloud.
In the core banking software space it competes with the heavyweights such as Fiserv, FIS, D+H (now Finastra) and Jack Henry & Associates, as well as smaller players like DCI.
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