Bangkok Bank invests in mobile banking and payments
Bangkok Bank Thailand has upgraded its mobile banking abilities
Thailand’s Bangkok Bank has installed a new mobile banking and payments platform built by technology company Fiserv, which it says will give customers better security and the bank a stronger presence on mobile devices.
Bangkok Bank is Thailand’s largest, and runs 1,000 branches, 8,600 ATMs and 17 million customer accounts in the southeast Asian country. Founded in 1944, the bank also has 26 international branches across neighbouring ASEAN states and China.
Following the upgrade to Fiserv’s Mobiliti Edge, customers of the bank will be able to access their financial information via mobile web or download the app for Android, iPhone, iPad and BlackBerry. Customers can now activate their mobile banking directly from their smartphone, without needing to go online via a desktop first. Users can check balances, transfer funds, pay people and bills, review transaction history, locate ATMs and branches and top up prepaid accounts. The service is available in the Thai language as well as in English.
“Delivering feature-rich mobile banking and payment services that are easy for customers to access and use is a strategic priority for Bangkok Bank,” said Chartsiri Sophonpanich, president and Bangkok Bank. “The mobile channel is evolving at an astounding pace in Thailand and elsewhere in Asia. We are deploying a reliable platform that can expand to support more users and more services, so we can effectively address the anticipated growth and changes the mobile channel will bring to our bank.”
The bank upgraded to Fiserv’s Mobiliti Edge, which is designed for international markets, from a Fiserv-supported solution that was originally launched in 2009. The bank already uses Fiserv’s Corillian Online platform to power its online banking services.
Thailand is a member of the Association of Southeast Asian Nations, an organisation that seeks to promote GDP growth and trade links between member states including Indonesia, Thailand, Singapore, Malaysia, the Philippines and Vietnam.
