Case study: Credit Suisse and SmartStream – fees and expense management
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How a vendor’s acquisition of a big bank’s platform has led to the development of a utility. Credit Suisse talks about its fees and expense management transformation journey.
The case study, courtesy of SmartStream, is free to read, download and share, and no registration required!
Credit Suisse built a commission fees and expense management system nearly a decade ago with the goal of improving efficiency when it came to handling brokerage, clearing and exchange fees accrued by the Swiss bank. SmartStream acquired the platform in December 2014 with the goal of transforming the system into a utility model.
You won’t believe what happened next… Well, you will actually, as it has been a very sensible, logical project and a great business case.
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